---
schema_version: "1"
id: de1170eb5a898dcc3585e229755a5cf5a4365172adcb73d94b1e18d6e628ce97
title: Manage Workflow Data in Agentforce Operations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/automate_afsc_managing_workflow_data.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.automate_afsc_managing_workflow_data.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5bc1ed61376007b8cb76e4befb93bc043d601398d1d5044035d20a6102206512
description: View, delete, and export workflow data in Agentforce Operations.
products:
  - Cross Cloud
release: "264"
---
# Manage Workflow Data in Agentforce Operations

View, delete, and export workflow data in Agentforce Operations.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="1" style="text-align:left;vertical-align:top;" id="d26416e39">License Required</th>
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            <td data-label="License Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d26416e39 ">
              <p>This feature is a workspace that’s external to your Salesforce org and requires
                an Agentforce Operations license. </p>
              <p style="margin-bottom:0;">To purchase an Agentforce Operations license, contact your Salesforce account
                executive.</p>
            </td>

          </tr>
        </tbody>
      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d26416e73">Role or Access Needed</th>
          </tr>
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            <td data-label="Role or Access Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d26416e73 ">To view workflow data in Agentforce Operations:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d26416e73 ">Workflow owner, Admin role, or View, Comment, or Edit Workflow Access</td>

          </tr>

          <tr class="">
            <td data-label="Role or Access Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d26416e73 ">To delete an unlocked workflow in Agentforce Operations:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d26416e73 ">Workflow owner, Admin role, or Edit Workflow Access</td>

          </tr>
          <tr class="">
            <td data-label="Role or Access Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d26416e73 ">To delete a locked workflow in Agentforce Operations:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d26416e73 ">Admin role</td>

          </tr>
          <tr class="">
            <td data-label="Role or Access Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d26416e73 ">To export workflow data in Agentforce Operations:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d26416e73 ">Workflow owner, Admin role, or internal users with View, Comment, or Edit
              Workflow Access</td>

          </tr>
        </tbody>
      </table>

## View a Workflow's Data

View detailed workflow data.

1. In the navigation side bar, click **Home**.
2. Optionally, create a filter to find the workflow.
    1. Click **Filters** and then click **Add Filter**.
    2. Add your filter conditions and then click **Apply**.
3. Click the name of the workflow and then click the **Data** tab.

## Delete a Workflow

Delete a workflow. When the workflow is deleted, the workflow's data is deleted, too.

1. In the navigation side bar, click **Home**.
2. Click the name of the workflow you want to delete.
3. Click **Open workflow**.
4. Click the **About** tab.
5. Click **Delete workflow**.
6. Confirm the deletion.
    
    The workflow and its data are deleted.

## Delete Multiple Workflows

Delete multiple workflows, including their data, as a group.

1. In the navigation side bar, click **Home**.
2. Click the boxes next to the workflows that you want to delete.
3. Click **Delete**.
4. Confirm the deletion.
    
    All workflows and their data are deleted.

## Export Workflow List View Data

Export workflow data shown in the workflow list view to a CSV file.

1. In the navigation side bar, click **Home**.
2. Click **Export**.
3. Click **Workflows**.
    
    A CSV file is created for you.

## Export Workflow Task Details

Export detailed task information for a workflow, such as who completed the task and data collected from the task.

1. In the navigation side bar, click **Home**.
2. Optionally, create a filter to find the workflow.
    1. Click **Filters** and then click **Add Filter**.
    2. Add your filter conditions and then click **Apply**.
3. Click the box next to the workflow that you want the details for.
4. Click **Export**.
5. Click **Task Details**.
    
    A CSV file is created for you with detailed task information.