---
schema_version: "1"
id: 833b1cca5257e8ca37db8c777dff40794399b944a0ea633b3816ddf17148d57f
title: Entitlements and Limits for Agentforce Operations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/automate_afsc_entitlements_limits.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.automate_afsc_entitlements_limits.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d56f811aaac77c539abae815097b6fa9286e932c270bcce707c791d687fdc2c9
description: View entitlements and limits for Agentforce Operations licenses.
products:
  - Cross Cloud
release: "264"
---
# Entitlements and Limits for Agentforce Operations

View entitlements and limits for Agentforce Operations licenses.

### Required Editions

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          <th scope="colgroup" class="slds-cell-wrap" colspan="1" style="text-align:left;vertical-align:top;" id="d13922e37">License Required</th>
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          <td data-label="License Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d13922e37 ">
            <p>This feature is a workspace that’s external to your Salesforce org and requires
              an Agentforce Operations license. </p>
            <p style="margin-bottom:0;">To purchase an Agentforce Operations license, contact your Salesforce account
              executive.</p>
          </td>

        </tr>
      </tbody>
    </table>

## Entitlements

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-agentforce_operations-264-0-0-production-enus/dce314e6-0a31-4a8b-98f7-3d2a3fd02ee2/images/icon_note.png)

Note To view your current usage, go to the underlying Salesforce org for your Agentforce Operations workspace. In Setup, search for and select **Company Information**. Your usage numbers are listed there.

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            <td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td>

            <td class="slds-cell-wrap" style="vertical-align:top;"><span class="ph_bold">Agentforce Operations - Small - Enterprise
                Edition</span></td>

            <td class="slds-cell-wrap" style="vertical-align:top;"><span class="ph_bold">Agentforce Operations - Medium - Enterprise
                Edition</span></td>

            <td class="slds-cell-wrap" style="vertical-align:top;"><span class="ph_bold">Agentforce Operations - Large - Enterprise
                Edition</span></td>

          </tr>
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            <td class="slds-cell-wrap" colspan="3" style="vertical-align:top;"><span class="ph_bold">Entitlements</span></td>

            <td class="slds-cell-wrap" style="vertical-align:top;"> </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Salesforce System Administrator License</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">5</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">5</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">5</td>

          </tr>
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            <td class="slds-cell-wrap" style="vertical-align:top;">Number of Blueprints</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">10</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">11–50</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">50+</td>

          </tr>
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            <td class="slds-cell-wrap" style="vertical-align:top;">Number of Internal Users</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">2,000</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">5,000</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Customize</td>

          </tr>
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            <td class="slds-cell-wrap" style="vertical-align:top;">Number of External Users</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">20,000</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">40,000</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Customize</td>

          </tr>
        </tbody>
      </table>

## Limits

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col> <col> <col> <col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span class="ph_bold">Agentforce Operations - Small - Enterprise Edition</span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span class="ph_bold">Agentforce Operations - Medium - Enterprise Edition</span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span class="ph_bold">Agentforce Operations - Large - Enterprise Edition</span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Outgoing emails per day</td><td class="slds-cell-wrap" style="vertical-align:top;">200,000</td><td class="slds-cell-wrap" style="vertical-align:top;">200,000</td><td class="slds-cell-wrap" style="vertical-align:top;">200,000</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Number of emails sent each hour per user</td><td class="slds-cell-wrap" style="vertical-align:top;">50</td><td class="slds-cell-wrap" style="vertical-align:top;">50</td><td class="slds-cell-wrap" style="vertical-align:top;">50</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Number of split tasks in a running workflow</td><td class="slds-cell-wrap" style="vertical-align:top;">50</td><td class="slds-cell-wrap" style="vertical-align:top;">50</td><td class="slds-cell-wrap" style="vertical-align:top;">50</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Number of splits per task in a running workflow where the split tasks start linked workflows</td><td class="slds-cell-wrap" style="vertical-align:top;">25</td><td class="slds-cell-wrap" style="vertical-align:top;">25</td><td class="slds-cell-wrap" style="vertical-align:top;">25</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Number of workflows created by API per hour</td><td class="slds-cell-wrap" style="vertical-align:top;">3,000</td><td class="slds-cell-wrap" style="vertical-align:top;">3,000</td><td class="slds-cell-wrap" style="vertical-align:top;">3,000</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Number of workflows that can be bulk created</td><td class="slds-cell-wrap" style="vertical-align:top;">2,498</td><td class="slds-cell-wrap" style="vertical-align:top;">2,498</td><td class="slds-cell-wrap" style="vertical-align:top;">2,498</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Number of users that can be bulk updated</td><td class="slds-cell-wrap" style="vertical-align:top;">9,998</td><td class="slds-cell-wrap" style="vertical-align:top;">9,998</td><td class="slds-cell-wrap" style="vertical-align:top;">9,998</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Number of rows in a data source that the Generalist Agent can search</td><td class="slds-cell-wrap" style="vertical-align:top;">1,000,000</td><td class="slds-cell-wrap" style="vertical-align:top;">1,000,000</td><td class="slds-cell-wrap" style="vertical-align:top;">1,000,000</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Number of rows in a data source that other AI agents can search</td><td class="slds-cell-wrap" style="vertical-align:top;">100,000</td><td class="slds-cell-wrap" style="vertical-align:top;">100,000</td><td class="slds-cell-wrap" style="vertical-align:top;">100,000</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">CSV data source upload limit (rows, excluding header)</td><td class="slds-cell-wrap" style="vertical-align:top;">1,000,000</td><td class="slds-cell-wrap" style="vertical-align:top;">1,000,000</td><td class="slds-cell-wrap" style="vertical-align:top;">1,000,000</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">SharePoint Upload attachment file size</td><td class="slds-cell-wrap" style="vertical-align:top;">100 MB</td><td class="slds-cell-wrap" style="vertical-align:top;">100 MB</td><td class="slds-cell-wrap" style="vertical-align:top;">100 MB</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Maximum document size for Generalist Agent tasks</td><td class="slds-cell-wrap" style="vertical-align:top;">500 MB</td><td class="slds-cell-wrap" style="vertical-align:top;">500 MB</td><td class="slds-cell-wrap" style="vertical-align:top;">500 MB</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Maximum combined document size per Generalist Agent task</td><td class="slds-cell-wrap" style="vertical-align:top;">1 GB</td><td class="slds-cell-wrap" style="vertical-align:top;">1 GB</td><td class="slds-cell-wrap" style="vertical-align:top;">1 GB</td></tr></tbody></table>

## Blueprint Limits (Design Time)

These limits apply to each blueprint and are the same across all licenses.

 
| Limit | Value |
| --- | --- |
| Total tasks per blueprint | 150 |
| Automation tasks per blueprint | 50 |
| Total fields per blueprint | 1,000 |
| Items per form (including the intake form) | 500 |

#### See Also

- [Blueprint Limits in Agentforce Operations](https://help.salesforce.com/s/articleView?id=platform.automate_afsc_blueprint_limits.htm&release=264.0.0&type=5 "Blueprints have limits on the number of tasks, fields, and form items they can contain. These limits help you avoid the performance issues that come with oversized blueprints.")