--- schema_version: "1" id: 375cfb8aa9e6e3674e607a5978e8f87c431b1024d737628b607615cf68c489a7 title: Archive Widget Restriction Rules collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/archive_o_archive_widget_restriction_rules.md canonical_url: https://help.salesforce.com/s/articleView?id=platform.archive_o_archive_widget_restriction_rules.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: a4db1d9778238cd3129b6315c7c025e1f7c45920ff8e94d96d01ad3f0b54e594 description: Control end user visibility in Salesforce of specific archived records according to Object Sharing tables. Applicable to CustomListRelatedRecordArchivedWidget and CustomSingleRelatedRecordArchivedWidget in the Archive managed package. products: - Security - Salesforce Platform release: "264" --- # Archive Widget Restriction Rules Control end user visibility in Salesforce of specific archived records according to Object Sharing tables. Applicable to `CustomListRelatedRecordArchivedWidget` and `CustomSingleRelatedRecordArchivedWidget` in the Archive managed package. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-own_from_salesforce-264-0-0-production-enus/8ac98673-ede2-4046-a41e-2d5c846f24ff/images/icon_note.png) Note This content relates to Archive. For Salesforce Archive, see [Store Data Externally with Salesforce Archive](https://help.salesforce.com/s/articleView?id=xcloud.archive_overview.htm&type=5&language=en_US). When a restriction rule is applied, it dictates how records are shared or restricted within Salesforce. This information is stored and managed in the object sharing tables, which track the access levels and permissions granted to users or groups for specific records or objects based on the rules defined by the organization. Only when the object sharing setting is set to private, can you enforce the record-level access to the archived records on the widget. To view and check your sharing settings, go to Sharing Settings under Setup. Similar to [Salesforce Restriction Rules](https://help.salesforce.com/s/articleView?id=platform.security_restriction_rule.htm&language=en_US), in Archive, logged-in users can access records that were shared according to sharing rules. Archive utilizes the existing sharing rule definitions as restriction rules, as set up in Salesforce. In other words, access to archived records is restricted only according to the sharing rules specifically applied to those records. This means that once the feature is enabled, the records available on the widget are only those that respect the sharing rules. The Archive Override Widget Restriction Rule enables system admins to access all archived records and ignore the widget restriction rules. We recommend adding this permission set to admins only. You can restrict access for up to 5 sharing objects. Own Archive supports these sharing rule types when the record owner is a public group. - Queues - Roles - Roles and Internal Subordinates ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-own_from_salesforce-264-0-0-production-enus/8ac98673-ede2-4046-a41e-2d5c846f24ff/images/icon_important.png) Important Archive supports up to five levels of nesting for roles and groups. Any levels beneath the fifth are ignored. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-own_from_salesforce-264-0-0-production-enus/8ac98673-ede2-4046-a41e-2d5c846f24ff/images/icon_note.png) Note Make sure the Exclude Share Objects feature, under Archive Settings > Archive tab, is disabled. 1. From Archive Settings > Search > Widget Search Restriction Rules setting tab, click the **+Add Object** to open the dropdown list of available objects to apply the restriction. If the object you want doesn't show up in the list, make sure the object has been archived. 2. Select the object to share. For example, Case Share. You can click **Delete** to change your selection. This feature is only available before clicking **Submit All**. 3. You can add up to 5 objects. Click **Add Object**. 4. Click **Submit All**. This message appears: "You are applying restrictions to your organization's access to this object. The restrictions will limit access according to the Object Sharing table." 5. Click **Confirm**. A banner appears at the start of the process and disappears once the new request has been processed. This may take up to 30 minutes. The table shows these fields. - Object Name—Object label name - API Name—Object API name - Start Date—First recalculation of access restriction - End Date—When the recalculation was completed, and the restriction applied. - Status—`Processing`. Changes to `Active` on completion. Can be deleted. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-own_from_salesforce-264-0-0-production-enus/8ac98673-ede2-4046-a41e-2d5c846f24ff/images/icon_note.png) Note After an object sharing table is selected and submitted, you aren't able to choose another object to share. A banner displays that you have reached the limit of Widget Restriction Rules. - **[Archive Widget Restriction Rules Q&A](https://help.salesforce.com/s/articleView?id=platform.archive_o_archive_widget_restriction_rules.htm&release=264.0.0&type=5)** Common issues and considerations for configuring and troubleshooting Archive Widget Restriction Rules in the Archive managed package. ## Archive Widget Restriction Rules Q&A Common issues and considerations for configuring and troubleshooting Archive Widget Restriction Rules in the Archive managed package. Q: As a system admin, I’ve restricted widget access for end users to Case Share, and now I can't see the archived Cases on the widget, only through Archive Search. Is this a bug? A: No. The new restriction only respects the object sharing table. Archive Search doesn't respect Sharing Rules. Q: As a system admin, how can I view archived records after I restricted access for Case Share? A: All the archived records are viewable through Archive Search. Alternatively, you can assign the Override Widget Sharing Rule permission set. Q: How do I add Sharing settings to Case children when their Organization-Wide Defaults (OWD) is Controlled by Parent? A: You can't add sharing to the Case children. To enforce record-level-access on this object, you must restrict access to the Case object via the Sharing Settings. This ensures that the access to the child records is according to their parent Case. Q: If I added sharing settings on the Case, and then add new sharing rules, does this impact the archived record access? A: No.The archived record access is controlled by the Case Share table that was archived with that record. Q: I'm a newly onboarded customer. I just added a new policy on Case and I want to restrict Access for Case. Why don't I see the Case in the sharing object list? A: There are three possible reasons: - The object Sharing Settings is not set to private, and there were no sharing rules in Salesforce before archiving the Case record. - You excluded sharing in the Archive Settings > Exclude Share Objects - The Case policy has not run yet. To check this, go to the Activities tab. Q: Can I remove the limitation for the sharing settings? A: Yes. This change is immediate; no recalculation is required. Q: Can I change the object sharing table? A: Once an object has been submitted, it is not possible at the moment to change. Q: I just saved the Case share in the Search Settings. Does the recalculation impact my current OWD for Case sharing? A: No. the recalculation is an Archive internal process and has no impact on the OWD of Salesforce. Q: I added the Widget Restriction rule to the Case Share. I just unarchived a Case. What would be the sharing rules of the newly created Salesforce record? A: When a record is unarchived, it is added to Salesforce with its current sharing configuration. In this example, a new Case is added to Salesforce according to the current Salesforce OWD Sharing Settings of the Case object. Q: When the queue is record owner, do all users in the queue have access to that record? A: Yes. Q: I have assigned a widget rule, but end users can still access records outside of their permission set. What do I check to resolve this issue? A: Verify that the user doesn't have the: - Archive Override Widget Sharing Rules permission set assigned. - Archive Admin permission set assigned. - System Admin profile, or or any other custom administrative profile, assigned.