---
schema_version: "1"
id: 7a515e428c4c0ff2678c1a1a59aa2b7bb0220c8170b5ea1ebf3ad0970b2ec908
title: Image Limitations for Archive Content Notes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/archive_o_archive_content_note_image_limitation.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.archive_o_archive_content_note_image_limitation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 183b107619a68949df0acb101f693c19b12e5943e97e4808f386acdd4ede4a82
description: Content Notes that contain embedded images can't be archived in the Archive managed package.
products:
  - Security
  - Salesforce Platform
release: "264"
---
# Image Limitations for Archive Content Notes

Content Notes that contain embedded images can't be archived in the Archive managed package.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-own_from_salesforce-264-0-0-production-enus/8ac98673-ede2-4046-a41e-2d5c846f24ff/images/icon_note.png)

Note This content relates to Archive. For Salesforce Archive, see [Store Data Externally with Salesforce Archive](https://help.salesforce.com/s/articleView?id=xcloud.archive_overview.htm&type=5&language=en_US).

When you add an image to a Content Note, the image is stored in a special file type (SNOTE) and hosted at an internal URL that isn't accessible through the API. Because the file can't be retrieved externally, archiving or deleting the note can permanently remove the image.

To avoid data loss, we currently exclude Content Notes with embedded images from the archive process. We enable archiving for these records when Salesforce provides a supported way to access the image files via the API.