--- schema_version: "1" id: 16119f17adba9995892a61e85d8820018e22229ec72bff7c5aa2e8b552f75a2c title: Approval Requests from Classic Approval Processes for Users collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/approvals_users.md canonical_url: https://help.salesforce.com/s/articleView?id=platform.approvals_users.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 2a367b0700236de4f62697e4815246bb3bb2955972726f94a09ce9f8a0eeb81c description: Your admin can set up classic approval processes that let you and other users submit records for approval, which results in approval requests. products: - Flow Builder - Salesforce Platform release: "264" --- # Approval Requests from Classic Approval Processes for Users Your admin can set up classic approval processes that let you and other users submit records for approval, which results in approval requests. ### Required Editions
Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_important.png) Important Try [Flow Approval Processes](https://help.salesforce.com/s/articleView?id=platform.automate_automated_approvals.htm&release=264.0.0&type=5 "As your company grows, so does the complexity of your approvals, often requiring input from multiple people in different departments across different time zones. This complexity can mean that you spend more time waiting for each person to complete their review in the right order. Flow Approval Processes helps you coordinate multistep reviews that involve users, systems, and conditional paths."), a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs. - **[Submit a Record for Approval Using a Classic Approval Process](https://help.salesforce.com/s/articleView?id=platform.approvals_users_submit.htm&release=264.0.0&type=5)** Depending on your org’s customizations, you can submit a record for approval directly from that record. - **[Withdraw a Approval Request That Uses a Classic Approval Process](https://help.salesforce.com/s/articleView?id=platform.approvals_users_recall.htm&release=264.0.0&type=5)** If you submitted a record for approval but suddenly must update information in the record, recall the approval request. However, whether you can recall an approval request depends on how your admin configured the classic approval process that the record was submitted to. - **[Respond to an Approval Request from a Classic Approval Process](https://help.salesforce.com/s/articleView?id=platform.approvals_processing_approval_requests_parent.htm&release=264.0.0&type=5)** When you receive an approval request, respond to it by approving, rejecting, or reassigning it. Depending on which Salesforce experience you’re using, you have different options. Approval request comments are limited to 4,000 characters. In Chinese, Japanese, or Korean, the limit is 1,333 characters. - **[What Does This Approvals Error from a Classic Approval Process Mean?](https://help.salesforce.com/s/articleView?id=platform.approvals_troubleshoot.htm&release=264.0.0&type=5)** Here are some errors that you can come across when you submit a record for approval or respond to an approval request. - **[Classic Approval Process History Status](https://help.salesforce.com/s/articleView?id=platform.approvals_approval_history.htm&release=264.0.0&type=5)** To track where a record is in a classic approval process, view its Approval History related list. - **[Classic Approval Processes User Preferences](https://help.salesforce.com/s/articleView?id=platform.approvals_change_approval_user_pref.htm&release=264.0.0&type=5)** Identify a delegated approver and control whether you receive approval request emails.