---
schema_version: "1"
id: 5f9e2b74fa3e162c0949709fe56e840badfb0003b736fb4d8cf120ed85a45d37
title: Override the Sender for Email Approval Notifications from Classic Approval Processes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/approvals_email_sender.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.approvals_email_sender.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: faf5a6c10090494ebd7966a91988eea1961abba45987f466cdb61225260e022f
description: By default, the sender for email approval notifications is the user who submitted the record for approval using a classic approval process. You can override the sender with an organization-wide address, like approval@acmewireless.com.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Override the Sender for Email Approval Notifications from Classic Approval Processes

By default, the sender for email approval notifications is the user who submitted the record for approval using a classic approval process. You can override the sender with an organization-wide address, like approval@acmewireless.com.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class="" id="approvals_email_sender__d5054e54"><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d257779e75">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d257779e75 ">To edit process automation settings:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d257779e75 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d257779e75 ">To create, update, and delete flow list views:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d257779e75 ">Manage Flow</td>

          </tr>
        </tbody>
      </table>

After you add an organization-wide address to your org:

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_important.png)

Important Try [Flow Approval Processes](https://help.salesforce.com/s/articleView?id=platform.automate_automated_approvals.htm&release=264.0.0&type=5 "As your company grows, so does the complexity of your approvals, often requiring input from multiple people in different departments across different time zones. This complexity can mean that you spend more time waiting for each person to complete their review in the right order. Flow Approval Processes helps you coordinate multistep reviews that involve users, systems, and conditional paths."), a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs.

1. From Setup, enter Process Automation Settings in the Quick Find box, then select **Process Automation Settings**.
2. For Email Approval Sender, select the organization-wide address.
3. Save your changes.

#### See Also

- [Set Up an Org-Wide Email Address for Flow Approval Processes](https://help.salesforce.com/s/articleView?id=platform.automate_automated_approvals_deploy_create_org_wide_email_address.htm&release=264.0.0&type=5 "To send emails from Flow Approval Processes, create an org-wide email address.")
- [_Salesforce Help_: Organization-Wide Email Addresses](https://help.salesforce.com/s/articleView?id=sales.orgwide_email.htm&language=en_US)