---
schema_version: "1"
id: e5c906a5405214883380e065595a33400668d851eadda353836ae7bccf497437
title: Considerations for Email Approval Response in Classic Approval Processes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/approvals_email_limitations.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.approvals_email_limitations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ee0c402d22fb43db32fe9a39cf0295c7ac905800473a600f2dd9285a4122f2bd
description: Before you enable the ability to act on approvals via email, review how email works with your classic approval processes.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Considerations for Email Approval Response in Classic Approval Processes

Before you enable the ability to act on approvals via email, review how email works with your classic approval processes.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class="" id="approvals_email_limitations__d3186e54"><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_important.png)

Important Try [Flow Approval Processes](https://help.salesforce.com/s/articleView?id=platform.automate_automated_approvals.htm&release=264.0.0&type=5 "As your company grows, so does the complexity of your approvals, often requiring input from multiple people in different departments across different time zones. This complexity can mean that you spend more time waiting for each person to complete their review in the right order. Flow Approval Processes helps you coordinate multistep reviews that involve users, systems, and conditional paths."), a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs.

## Compatibility with Classic Approval Processes

Email approval response isn’t supported for classic approval processes that:

- Assign approval to a queue
- After the first step, let the approver manually select the next approver

## Implicit Agreement with Salesforce

By enabling the email approval response feature, you agree to let Salesforce:

- Process email approval responses
- Update approval requests for all active users in your org
- Update the approval object on behalf of your org’s users

#### See Also

- [Limits and Considerations for Classic Approval Processes](https://help.salesforce.com/s/articleView?id=platform.approvals_considerations.htm&release=264.0.0&type=5 "Before you automate something with a classic approval process, be aware of the limits and considerations.")
- [Let Users Respond to Approval Requests from Classic Approval Processes by Email](https://help.salesforce.com/s/articleView?id=platform.approvals_email_parent.htm&release=264.0.0&type=5 "If the email notification includes all the information that an approver needs to make a decision, enable email approval response. That way, a user can simply reply to the email notification.")