---
schema_version: "1"
id: cc48d86c2ae0ecd7220ce6bec7a40c8325c36d0c4982adb4b167b5ee1f377503
title: Add an Automated Action to Your Classic Approval Process
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/approvals_creating_approval_actions.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.approvals_creating_approval_actions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5cd21d6c701aa69e6d0ccc564414c7f43a25ccc49322e57cfa2b58ebaf427054
description: If you didn’t create an automated action before configuring your classic approval process, you can create one directly from the classic approval process.
products:
  - Flow Builder
  - Salesforce Platform
release: "264"
---
# Add an Automated Action to Your Classic Approval Process

If you didn’t create an automated action before configuring your classic approval process, you can create one directly from the classic approval process.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class="" id="approvals_creating_approval_actions__d2838e54"><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d59809e73">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d59809e73 ">To create approval actions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d59809e73 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_important.png)

Important Try [Flow Approval Processes](https://help.salesforce.com/s/articleView?id=platform.automate_automated_approvals.htm&release=264.0.0&type=5 "As your company grows, so does the complexity of your approvals, often requiring input from multiple people in different departments across different time zones. This complexity can mean that you spend more time waiting for each person to complete their review in the right order. Flow Approval Processes helps you coordinate multistep reviews that involve users, systems, and conditional paths."), a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs.

1. Open the classic approval process that you want to add an action to.
2. From the appropriate related list, click **Add New**. For an approval step where the Approval Actions and Rejection Actions are hidden, click **Show Actions**.
3. Choose the type of action.
    
    The list of available actions differs depending on your settings and whether you’ve reached the limit for a type of action.
4. Configure the action.

#### See Also

- [Set Up a Classic Approval Process](https://help.salesforce.com/s/articleView?id=platform.approvals_getting_started.htm&release=264.0.0&type=5 "If classic Approval Processes is the right automation tool for your business process, follow these high-level steps to create one for your org.")
- [Considerations for Automated Actions](https://help.salesforce.com/s/articleView?id=platform.customize_automatedactions_considerations.htm&release=264.0.0&type=5 "Before you start working with automated actions, familiarize yourself with relevant limits and special behaviors.")
- [Groups of Automated Actions in a Classic Approval Process](https://help.salesforce.com/s/articleView?id=platform.approvals_automated_actions_groups.htm&release=264.0.0&type=5 "Each classic approval process is organized into groups of actions based on when the actions occur, such as initial submission. To add an automated action to your classic approval process, determine which group of actions to add it to.")