--- schema_version: "1" id: 295a30e2dd2c1fe15fcb5943ae3271a118458db8a188fe6587b21f0dc7b5645a title: Let Users Respond to Classic Approval Process Requests from Chatter collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/approvals_chatter.md canonical_url: https://help.salesforce.com/s/articleView?id=platform.approvals_chatter.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 5b30302b6c44498b798eb1d556f89d7bd42bc1fab067dd32f3353ccf324e9957 description: If your users don’t need in-depth information to decide how to respond to an approval request, enable Approvals in Chatter. That way, they don’t have to leave their feed to continue with their day-to-day tasks. products: - Flow Builder - Salesforce Platform release: "264" --- # Let Users Respond to Classic Approval Process Requests from Chatter If your users don’t need in-depth information to decide how to respond to an approval request, enable Approvals in Chatter. That way, they don’t have to leave their feed to continue with their day-to-day tasks. ### Required Editions
Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-platform-platform_automation-264-0-0-production-enus/60568438-ec7e-4665-acd1-7c80dcbe60d5/images/icon_important.png) Important Try [Flow Approval Processes](https://help.salesforce.com/s/articleView?id=platform.automate_automated_approvals.htm&release=264.0.0&type=5 "As your company grows, so does the complexity of your approvals, often requiring input from multiple people in different departments across different time zones. This complexity can mean that you spend more time waiting for each person to complete their review in the right order. Flow Approval Processes helps you coordinate multistep reviews that involve users, systems, and conditional paths."), a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs. - **[Prepare to Enable Classic Approval Processes in Chatter](https://help.salesforce.com/s/articleView?id=platform.approvals_for_chatter_getstart.htm&release=264.0.0&type=5)** Because Approvals in Chatter relies on both Chatter and the Classic Approval Processes feature, getting your org set up involves more than just turning on the feature. Before you enable Approvals in Chatter, understand the limitations and considerations for Approvals in Chatter and post templates. - **[Considerations for Classic Approval Processes in Chatter](https://help.salesforce.com/s/articleView?id=platform.approvals_for_chatter_considerations.htm&release=264.0.0&type=5)** Find out more about Approvals in Chatter, before you enable it. - **[Enable Classic Approval Processes in Chatter](https://help.salesforce.com/s/articleView?id=platform.approvals_for_chatter_enabling.htm&release=264.0.0&type=5)** If your organization has both Approvals and Chatter enabled, administrators can turn on Approvals in Chatter. Users then receive approval requests as posts in their Chatter feeds. - **[Where Do Approval Request Posts for Classic Approval Processes Appear?](https://help.salesforce.com/s/articleView?id=platform.approvals_for_chatter_overview.htm&release=264.0.0&type=5)** When your org has Approvals in Chatter enabled, approval request posts appear in various Chatter feeds. To see the approval request post, you must have access to the approval record. - **[Chatter Post Templates for Approval Requests from Classic Approval Processes](https://help.salesforce.com/s/articleView?id=platform.approvals_post_templates.htm&release=264.0.0&type=5)** Approval post templates for Chatter let you customize the information that is included in the approval request post when it displays in a Chatter feed.