---
schema_version: "1"
id: 4f3e563fd849f04326cf01fd173c39f8123d6e2aad49904f73ed1154d347c704
title: Agent Quick Actions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/platform/264-0-0/agent_quick_actions.md
canonical_url: https://help.salesforce.com/s/articleView?id=platform.agent_quick_actions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f3b5539be650d6d6fe6d3748cb1d78a15d53fb2a0f4fc82921c0712745ef5fea
description: Agent quick actions are AI-powered, and allow your users to take advantage of Agentforce directly from record pages. Clicking an agent quick action opens the Agentforce panel and directs Agentforce to use the subagent underlying the utterance in the agent panel.
products:
  - Salesforce Platform
  - Security
release: "264"
---
# Agent Quick Actions

Agent quick actions are AI-powered, and allow your users to take advantage of Agentforce directly from record pages. Clicking an agent quick action opens the Agentforce panel and directs Agentforce to use the subagent underlying the utterance in the agent panel.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience and the Salesforce mobile app</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with the Einstein for Sales, Einstein for Service, or Einstein Platform add-ons.</td></tr></tbody></table>

You can add agent quick actions to an object’s page layout using the page layout editor, or to the Lightning page using Lightning App Builder.

In order to use agent quick actions in your org, first [enable generative AI](https://help.salesforce.com/s/articleView?id=ai.generative_ai_enable.htm&language=en_US). Your org must also have an active Agentforce (Default) agent or at least one Agentforce Employee agent. If there are multiple agents active in an org, the agent being used must contain at least one action whose description matches that utterance. For example, for a “summarize contact” agent quick action to work, the “Summarize Record” action must be added to a topic to the active agent currently being used. You can also configure agent quick actions to route utterances to a specific agent instead.

Users must have access to at least one agent in your org in order to use the agent quick action functionality on record pages. For information on granting users access, see [Give Users Access to Agentforce (Default)](https://help.salesforce.com/s/articleView?id=ai.copilot_setup_user_access.htm&language=en_US) or [Manage Employee Agent Access](https://help.salesforce.com/s/articleView?id=ai.agent_manage_aea_access.htm&language=en_US) in Salesforce Help.

If they don't have access to an agent, they still see the agent quick action on record pages by default, but can't access the functionality. Admins can use page layouts or visibility rules to limit access to agent quick actions to users who don't have access to agents.

- **[Create an Agent Quick Action](https://help.salesforce.com/s/articleView?id=platform.agent_quick_actions_create.htm&release=264.0.0&type=5)**  
    Create agent quick actions to give your users the ability to streamline their work by using AI-powered actions.