---
schema_version: "1"
id: ff421ae1e8256deeddc048902ac76571329caf7633fefd6c464d4736305bc9e3
title: Set Up Send as CRM User
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_sf_connector_send_from_crm_user.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_sf_connector_send_from_crm_user.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5f582dd39c86188d4183ea81e8176cb685c52e9e8960f4937d5565684854eb3e
description: You can send Account Engagement emails from any Salesforce user associated with a prospect record by creating a custom field.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Set Up Send as CRM User

You can send Account Engagement emails from any Salesforce user associated with a prospect record by creating a custom field.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d20700e41">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d20700e41 ">To create custom fields in Salesforce:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d20700e41 ">Customize Application</td>

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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d20700e41 ">To create fields and users in <span>Account Engagement</span>:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d20700e41 ">
              <span>Account Engagement Administrator role</span>
            </td>

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1. In Salesforce, create a lookup field for the lead and contact objects. From the Related to dropdown, select **User**.
2. Map the lead and contact field.
3. In Account Engagement Settings, create a field.
    1. In the Salesforce Field Name dropdown, select the field you created in Salesforce.
    2. For the field type, select **CRM User**.
4. Connect the Salesforce user to the corresponding Account Engagement user.

The user is synced from the mapped Salesforce lookup field and populates the CRM User field on the related prospect records. You can now select a CRM user as the sender for list emails.

#### See Also

- [Create Account Engagement Users](https://help.salesforce.com/s/articleView?id=mktg.pardot_users_create_users.htm&release=264.0.0&type=5 "If you don’t use Salesforce User Sync to manage users, you can create users in Account Engagement. To access the app, users must be linked to a Salesforce user and have Salesforce single sign-on (SSO) enabled. Before you add Account Engagement users, verify that they have Salesforce credentials.")
- [Create Custom Prospect Fields](https://help.salesforce.com/s/articleView?id=mktg.pardot_fields_create_custom_field.htm&release=264.0.0&type=5 "When the default fields in Account Engagement don’t capture the prospect data you need, create your own custom fields. You can map and sync your custom fields with the CRM.")