---
schema_version: "1"
id: d8d9101d9329d56ab81d7e21c567a9c12d251f369401444a971b92d76e119da5
title: Create the Send Account Engagement Email Button for Person Accounts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_sf_connector_person_account_add_send_email.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_sf_connector_person_account_add_send_email.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 60b384aba9e2f0b5ebacf7be1a972bbae6d85138b5e9425581589a04ffe2f107
description: The Send Account Engagement Email button makes it easy to email prospects from Salesforce. Create the custom button, and then add it to account page layouts. Don’t add this button if your layout already has the Send Engage Email button.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Create the Send Account Engagement Email Button for Person Accounts

The Send Account Engagement Email button makes it easy to email prospects from Salesforce. Create the custom button, and then add it to account page layouts. Don’t add this button if your layout already has the Send Engage Email button.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d25943e44">User Permissions
              Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d25943e44 ">To create custom buttons and customize page layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d25943e44 ">Customize Application</td>

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![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-pardot-264-0-0-production-enus/5fef4d4f-9a34-45c6-8cd3-e3200b9eeba8/images/icon_note.png)

Note Pardot is now known as Marketing Cloud Account Engagement. We wish we could snap our fingers to update the name everywhere, but you can expect to see the previous name in a few places until we replace it, including in the app itself.

1. If your account allows multiple prospects with the same email address, create a formula field. If your account doesn’t allow multiple prospects with the same email address, skip this step.
    1. From the management settings for the account object, go to Fields & Relationships.
    2. Click **New**.
    3. Select **Formula** as the data type, and click **Next**.
    4. Enter PersonContactId as the field label.
    5. Select **Text** as the formula return type, and click **Next**.
    6. In the formula text box, enter PersonContact.Id, and save your field.
2. From the management settings for the account object, go to Buttons, Links, and Actions.
3. Click **New Button or Link**.
4. Enter Send Account Engagement Email as the label.
5. Choose **Detail Page Button** for the display type.
6. Configure the behavior.
    
    In accounts that allow multiple prospects with the same email address:
    
    1. From the Behavior dropdown, choose **Display in existing window with sidebar**.
    2. Set the Content Source to **URL**.
    3. Paste this code in the code box, and make sure to remove the line breaks. `https://pi.pardot.com/email/create/prospect_email/ {!Account.PersonEmail}?sessionid={!$Api.Session_ID}&serverurl={!$Api.Partner_Server_URL_90} &contact_id={!Account.PersonContactId__c}&Account_id={!Account.Id}`
    4. Save the button.
    
    In accounts that don’t allow multiple prospects with the same email address:
    
    1. From the Behavior dropdown, choose **Display in existing window with sidebar**.
    2. Set the Content Source to **URL**.
    3. Paste this code in the code box, and make sure to remove the line breaks. `https://pi.pardot.com/email/create/prospect_email/{!Account.PersonEmail}?sessionid ={!$Api.Session_ID}&serverurl={!$Api.Partner_Server_URL_90}&contact_id={!Account.Id}`
    4. Save the button.
7. Open your person account page layout for editing.
8. Add the Send Account Engagement Email button to your page layout.

#### See Also

- [Enable Person Account Syncing](https://help.salesforce.com/s/articleView?id=mktg.pardot_sf_connector_person_accounts_enable.htm&release=264.0.0&type=5 "To sync prospects to person accounts instead of leads, enable a setting on the Salesforce connector.")
- [Create a Person Account](https://help.salesforce.com/s/articleView?id=mktg.pardot_sf_connector_person_account_reverse_syncing_enable.htm&release=264.0.0&type=5 "If you don’t use leads in Salesforce, or if you want to sync prospects to person accounts instead of leads, set up a person account.")
- [Add Account Engagement Data to Person Account Layouts](https://help.salesforce.com/s/articleView?id=mktg.pardot_sf_connector_person_add_to_layouts.htm&release=264.0.0&type=5 "To use person accounts with Account Engagement, add a few components to your person account page layouts.")
- [Add the Send to Account Engagement Button to Person Account Records](https://help.salesforce.com/s/articleView?id=mktg.pardot_sf_connector_person_account_send_to_pardot.htm&release=264.0.0&type=5 "The Send to Account Engagement button makes it easy to sync person account records with Account Engagement prospects. After the custom button is created, add it to account page layouts in Salesforce.")