---
schema_version: "1"
id: fc918ee894380ea2e21563b945e6e46cb7b4c5c89ee8a79ca3ae5bac5dd0399b
title: Give Users Access to the Account Engagement Lightning App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_lightning_enable.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_lightning_enable.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3b192d8e27871644d599266c10832d42e1358e704c7707892ce9f6ae9934665a
description: To give users access, an admin must enable the Account Engagement Lightning App and assign the required permissions to users.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Give Users Access to the Account Engagement Lightning App

To give users access, an admin must enable the Account Engagement Lightning App and assign the required permissions to users.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with <span>any Account Engagement Edition</span></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d75902e74">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d75902e74 ">To enable the <span>Account Engagement</span> Lightning app:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d75902e74 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d75902e74 ">To edit app permissions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d75902e74 ">Manage Profiles and Permission Sets</td>

          </tr>
        </tbody>
      </table>

Pardot is now known as Marketing Cloud Account Engagement. We wish we could snap our fingers to update the name everywhere, but you can expect to see the previous name in a few places until we replace it, including in the app itself.

Before you start this task:

- Enable Account Engagement. In Marketing Setup, select **Setup Assistant** and expand the **Send Your First Email** section. Next to Turn on Account Engagement Lightning App, click **On**.
- Verify that your Account Engagement and Salesforce users are linked. We recommend using [Salesforce User Sync](https://help.salesforce.com/s/articleView?id=mktg.pardot_sf_connector_setup_user_sync_parent.htm&release=264.0.0&type=5 "Salesforce User Sync is the simplest way to manage Account Engagement user access. This feature permanently transfers user management to Salesforce so that you can add or remove Account Engagement users from Salesforce Marketing Setup.").

1. Give users access to the B2BMA Canvas connected app.
    1. From Salesforce Setup, in the Quick Find box, enter Connected, and then select **Manage Connected Apps**.
    2. Select **b2bma\_canvas**.
    3. To assign the connected app to users who need access, click **Manage Profiles** or **Manage Permission Sets**.
2. Assign the Account Engagement User, Sales Cloud User, Service Cloud User, or CRM User permission set.
    
    1. From Marketing Setup, in the Quick Find box, enter Permission Sets, then select **Account Engagement User**, **Sales Cloud User**, **Service Cloud User**, or **CRM User** from the list.
    2. Click **Manage Assignments**.
    3. Click **Add Assignments** and choose all users who need access.
    
    If you prefer using a custom permission set, create and assign one with the **Allow access to all Pardot features** app permission. For maximum flexibility, don’t choose a license for the new permission set. To access the Lightning App, users still need the Account Engagement User, Sales Cloud User, Service Cloud User, or CRM User permission set license.
3. Make the Lightning App visible to profiles.
    1. From Salesforce Setup, in the Quick Find box, enter App Manager, and then select **App Manager**.
    2. Find the Account Engagement app with the App Type `Lightning`, and then edit it.
    3. Click **User Profiles**, and then select all profiles that need access to the app.

After the app is enabled, it appears in the App Launcher for all users with a Sales Cloud, Service Cloud, or CRM user seat who have the app permission assigned.