---
schema_version: "1"
id: 883f62e4ff04c59a8a4da20176116abdbc41e882223765753eeff86be911fbc4
title: Engagement Program Suppression List Example
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_engagement_program_suppression_list.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_engagement_program_suppression_list.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f532037ae41d0a3e09d7d3a8e6ab72ad81cf45d6b7956c852978b9e6b3c0eff4
description: Occasionally, a prospect is on several lists that you use to feed engagement programs. To make sure that the prospect receives only the most important emails, use suppression lists to keep them from going through lower-priority programs.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Engagement Program Suppression List Example

Occasionally, a prospect is on several lists that you use to feed engagement programs. To make sure that the prospect receives only the most important emails, use suppression lists to keep them from going through lower-priority programs.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <span>All Account Engagement Editions</span></td></tr></tbody></table>

Let’s say you have a prospect, Pat Smith, who is on 3 different lists: List A, List B, and List C. You want to send 3 programs: Program 1, Program 2, Program 3. You don't want your overlapping prospects, like Pat Smith, to go through more than one program at a time. Use lists to prioritize your programs and suppress overlapping prospects from receiving the lower-priority program emails.

## Program Setup

Let's say that Program 1 is your highest-priority program, Program 2 is less important than Program 1, and Program 3 is the least important. You want any prospects that are on List A and List B or List C to receive only Program 1 emails. This table gives an example of how to set up your recipient and suppression lists:

   
| List | Program 1 | Program 2 | Program 3 |
| --- | --- | --- | --- |
| Recipient List | List A | List B | List C |
| Suppression List | None | List A | List A and List B |

In the table, prospects that are on List A are suppressed from receiving Program 2 and Program 3 emails, even if they are on List B or C. Prospects that are on List B and C are suppressed from receiving Program 3 emails.

Program 1 uses List A as a recipient list, and doesn’t have any suppression lists.

![Program 1 Setting](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-pardot-264-0-0-production-enus/5fef4d4f-9a34-45c6-8cd3-e3200b9eeba8/pardot/images/program_1_settings.png)

Program 2 uses List B as a recipient list, and uses List A as a suppression list, which keeps prospects on List A from receiving emails from this program.

![Program 2 settings](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-pardot-264-0-0-production-enus/5fef4d4f-9a34-45c6-8cd3-e3200b9eeba8/pardot/images/program_2_settings.png)

Program 3 uses List C as a recipient list, and uses both List A and List B as suppression lists, which prevents prospects on List A or B from receiving emails from this program.

![Program 3 settings](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-pardot-264-0-0-production-enus/5fef4d4f-9a34-45c6-8cd3-e3200b9eeba8/pardot/images/program_3_settings.png)