---
schema_version: "1"
id: a466c8bb146e129a670042f2b2dc560034dc57d12be74c1c0d6854ff3a425880
title: Engagement Program Reporting
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_engagement_program_reporting.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_engagement_program_reporting.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 804c54bfbdfd0ae0e54c5706c5f1288902f70bbcf7fb2e32ca1d2659bfae09ca
description: To gauge how well your engagement program nurtures your prospects, review program metrics in the Report tab of a running or paused program. Tools are available in the toolbar, the canvas, and on individual cards.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Engagement Program Reporting

To gauge how well your engagement program nurtures your prospects, review program metrics in the Report tab of a running or paused program. Tools are available in the toolbar, the canvas, and on individual cards.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <span>All Account Engagement Editions</span></td></tr></tbody></table>

![An example report card for an email send includes a chart and metrics for sent, opens, click-throughs, opt-outs, and bounces.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-pardot-264-0-0-production-enus/5fef4d4f-9a34-45c6-8cd3-e3200b9eeba8/pardot/images/pardot_engagement_studio_report_card.png)

Each step of your program shows a tooltip with high-level metrics based on prospects who have completed the step. To access more detailed metrics, click the step to open its Report Card. The Report Card shows basic metrics including the number of prospects queued on the step (1). To see only a specific version of your engagement program, select one from the report view dropdown (2).

To download your program report as a CSV, click **Tools** and then **CSV Export**. The export contains all versions of your program, including the total number of prospects started and completed, percentage completed, step type, step name, and asset name.

On the canvas, you can set a date filter to show data for a specific time frame. When you filter by date, the tooltip and exports show only the activities that occurred during that time.

Here are a few additional things to note about step metrics in Engagement Studio reports.

- Metrics don’t include information for prospects who are currently waiting on that step.
- When you filter by date, the tooltip and exports show only the activities that occurred during that time. For example, you set a date range of Tuesday through Friday to see how prospects engaged with an email you sent on Monday. The statistics show 0 email sends because emails were sent only on Monday, and the report shows the number of opens from Tuesday through Friday.
- Like other email reports in Account Engagement, open and click-through rates are based on delivered emails.