---
schema_version: "1"
id: 1dcf68568860e3a4c57a99faead5fadb893eb391904d672b601f970992b60907
title: Configure Engagement History Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_engagement_history_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_engagement_history_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3e904476f17686eaf6df9f7d23af1804db60ab2e5a603177e16f8456eaf1f2ba
description: Engagement History features display marketing engagement data on connected Salesforce records. After you configure Connected Campaigns in Account Engagement, you can add Engagement History components. You can decide which components to include and customize your records in Marketing Setup.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Configure Engagement History Features

Engagement History features display marketing engagement data on connected Salesforce records. After you configure Connected Campaigns in Account Engagement, you can add Engagement History components. You can decide which components to include and customize your records in Marketing Setup.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <span>Account Engagement</span> <strong>Growth</strong>, <strong>Plus</strong>, <strong>Advanced</strong>, or <strong>Premium</strong> Editions with Salesforce <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d109954e105">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d109954e105 ">To enable <span>Engagement History</span>:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d109954e105 ">
              <span>Account Engagement Administrator role</span>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d109954e105 ">To create, edit, and delete Lightning pages in the Lightning App
              Builder:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d109954e105 ">Customize Application system permission in Salesforce</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d109954e105 ">To create, edit, and delete page layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d109954e105 ">Customize Application system permission in Salesforce</td>

          </tr>
        </tbody>
      </table>

To enable Engagement History and add metrics to records, you must use a verified Salesforce connector. However, if you’re using Connected Campaigns, Engagement History is already enabled, so start on Step 4.

1. Open the Connectors page.
    - In Account Engagement, select **Admin** and then select **Connectors**.
    - In the Lightning app, select **Account Engagement Settings** and then **Connectors**.
2. For the Salesforce.com connector, click the action menu and select **Edit Settings**.
3. Click the Campaigns tab, select **Enable Connected Campaigns and Engagement History**, and then save.
4. From Marketing Setup, in the Quick Find box, enter Engagement, and then select **Engagement History**.
5. To access your campaign page layouts, expand the first item and click **Go to Page Layout Setup**.
6. In the page layout editor, customize related lists.
7. To include metrics fields, create a section on the page layout, and drag in fields from the Fields section.
    
    ![Top of page layout editor shows Engagement History fields, such as Total Emails Delivered.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-pardot-264-0-0-production-enus/5fef4d4f-9a34-45c6-8cd3-e3200b9eeba8/pardot/images/pardot_engagement_history_metrics_fields.png)
8. To access your campaign Lightning record pages, click **Go to Lightning Record Page Setup**.
9. In the Lightning App Builder, create a tab, and then drag in the components that you want to use, such as Engagement Metrics or Engagement History Dashboard.
    
    If the Engagement History Dashboard component doesn’t appear in the Lightning App Builder, enable the feature on the Engagement History setup page.
10. Save and activate the Lightning record page for users.

Links from the Engagement History setup page take you only to campaign object settings. To add related lists, fields, or components to other supported records, edit that object’s settings in Object Manager. The [comparison table](https://help.salesforce.com/s/articleView?id=mktg.pardot_engagement_history_comparison.htm&release=264.0.0&type=5 "Engagement History is a generic term for a collection of fields, related lists, and other Lightning components that make it possible to show valuable prospect engagement data on your most used records.") indicates which records support Engagement History features.

#### See Also

- [Turn On Engagement History Dashboards](https://help.salesforce.com/s/articleView?id=mktg.pardot_engagement_history_dashboard_enable.htm&release=264.0.0&type=5 "Start exploring Account Engagement marketing data on your Salesforce campaign, account, lead, contact, and person account records. Use Marketing Setup to turn on the feature and assign permissions. Then, embed a dashboard by adding the Engagement History Dashboard component to Lightning pages.")