---
schema_version: "1"
id: d00879d2dabaa34a423f59e478f39f983e9244619c2e11163fc2e0fd6e429013
title: Considerations for Engagement History
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_engagement_history_considerations.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_engagement_history_considerations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 13b6870eef92e7622b2fe270eaf31a900694ce412f3ce8c4cb4f4ef58bfc0e72
description: When you work with Engagement History features, keep these considerations in mind.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Considerations for Engagement History

When you work with Engagement History features, keep these considerations in mind.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <span>Account Engagement</span> <strong>Growth</strong>, <strong>Plus</strong>, <strong>Advanced</strong>, or <strong>Premium</strong> Editions with Salesforce <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

## Prerequisites for Engagement History Features

- Engagement History requires a verified Salesforce connector and an active Account Engagement user.
- Connected Campaigns must be enabled for most features. When campaigns aren’t connected, values show 0.

## Setup and Storage

- Assets associated with connected campaigns are stored as records in Salesforce and apply to storage limits. Engagement activities on these assets remain in Account Engagement, and don’t count toward Salesforce storage limits. For example, let’s say a marketing email syncs to Salesforce as a list email record. This record counts toward your Salesforce storage limit, but the engagement activities associated with the record come directly from Account Engagement and don’t count toward Salesforce storage.
- Engagement History metrics are refreshed every few minutes, typically less than 10.
- Engagement history data in the custom Lightning component is visible in Salesforce, but isn’t available for reports. To see the most up-to-date information reload the page.
- Data from email sends to test lists is included in Engagement History and other reports. To exclude test list metrics, associate your test email with a test campaign.
- For help with setting up Engagement History features, an Account Engagement admin can use the assistant in Marketing Setup.