---
schema_version: "1"
id: d81f98a01040bfb8c418d99b08fd93d409c781a95744278c9e18f15f6e4feef0
title: Database Limits
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_admin_database_limit.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_admin_database_limit.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 79f20ce4e102890038bfab6a2b063da7784e7793e6a68b08bd8c156e5039ac6f
description: Learn how mailable prospects count toward your database limit.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Database Limits

Learn how mailable prospects count toward your database limit.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-pardot-264-0-0-production-enus/5fef4d4f-9a34-45c6-8cd3-e3200b9eeba8/images/icon_note.png)

Note A prospect is defined as a business record contact connected to an individual. To count as mailable, a prospect must be eligible for all marketing and operational emails. See [Prospect Mailability Status](https://help.salesforce.com/s/articleView?id=mktg.pardot_prospect_mailability.htm&release=264.0.0&type=5 "To give you insight into which emails prospects can receive from Account Engagement, all prospect records include a mailability section. Prospect mailability depends on a few factors, including opt-in status and previous email bounces.").

Your mailable prospect limit is shared across business units. For example, you have a limit of 10,000 mailable prospects and two business units (A and B). If business unit A has 5,000 mailable prospects and business unit B has 7,000 mailable prospects, you exceeded your contracted limit by 2,000.

To check your limit and database usage, go to your account settings and click the **Usage and Limits** tab. When you approach your database limit in a single business unit, you get an in-app message. An email notice is also sent to the point of contact for renewal notices, usage limits, and database size and to the user with import prospect permissions who logged in most recently.

As your database grows, you can increase your limit or clean up your database. To expand your database, contact your Account Executive.

#### See Also

- [Account Engagement Limits](https://help.salesforce.com/s/articleView?id=mktg.mcae_limits.htm&release=264.0.0&type=5 "Understand the maximum usage recommendations and limits in Marketing Cloud Account Engagement. These recommendations are intended to optimize performance and avoid service disruptions. Some of these guidelines trigger warnings or exceptions if you exceed them, while others are suggestions for maintaining high performance.")
- [Product and Service Notifications](https://help.salesforce.com/s/articleView?id=mktg.pardot_admin_product_and_service_notification_overview.htm&release=264.0.0&type=5 "Account Engagement sends different types of product and service notifications. You can designate a different point of contact for each notification in the Product and Service Notifications table in your business unit settings.")