---
schema_version: "1"
id: 01b7e3fa50f0371811abd213f9b16edaf7dd6a440406f066baccd762686f44ba
title: BCC Email Compliance
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_admin_bcc_email_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_admin_bcc_email_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 93e1e47bd016f6ba2192c338649fa492e64cd40eeea967c9e7a4a3a609810fd8
description: In some industries, businesses must retain a record of all emails sent, including the content and each email recipient. The blind carbon copy (BCC) email compliance feature can be used with a third-party archival system to store emails sent from Account Engagement. Configure this feature to send a copy of every Account Engagement email to your BCC address.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# BCC Email Compliance

In some industries, businesses must retain a record of all emails sent, including the content and each email recipient. The blind carbon copy (BCC) email compliance feature can be used with a third-party archival system to store emails sent from Account Engagement. Configure this feature to send a copy of every Account Engagement email to your BCC address.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available for an extra cost in: <span>Account Engagement <strong>Plus</strong>, <strong>Advanced</strong>, and <strong>Premium</strong> Editions</span></td></tr></tbody></table>

- Account Engagement isn’t responsible for the archival of emails after they have been sent from our servers. If you must archive your emails for legal purposes, we recommend using a third-party service.
- You can’t use this feature with mail plug-ins.
- Don’t open or interact with emails in the BCC email inbox because clicks, opens, spam complaints, and opt-outs are reported and can skew your email reports.
- BCC emails don’t affect delivery rates, total sent, or total delivered in email reports.

- **[Set Up BCC Email Compliance](https://help.salesforce.com/s/articleView?id=mktg.pardot_admin_bcc_email_compliance_setup.htm&release=264.0.0&type=5)**  
    An Account Engagement admin can configure the BCC email compliance feature in your business unit settings. Before you set up this feature, make sure that you have a BCC email address that is accepting emails.
- **[Re-Enable Email After a BCC Failure](https://help.salesforce.com/s/articleView?id=mktg.pardot_admin_bcc_compliance_reenable_sending.htm&release=264.0.0&type=5)**  
    When BCC email compliance is enabled, all live and test emails are also sent to the BCC email address. If an email sent to the BCC email address bounces, all email sending is suspended until a valid BCC email address is provided. You receive an in-app notification when a BCC failure occurs.