---
schema_version: "1"
id: 3f6a57c9a53b7f3cc43468b99451e3c14674a0f26c33be2fa78bec2c0c801966
title: Re-Enable Email After a BCC Failure
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/pardot_admin_bcc_compliance_reenable_sending.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.pardot_admin_bcc_compliance_reenable_sending.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4dae3f55fbfcc6c49c670d3a946004844c4b498cf83147f27e2f62e814b2d711
description: When BCC email compliance is enabled, all live and test emails are also sent to the BCC email address. If an email sent to the BCC email address bounces, all email sending is suspended until a valid BCC email address is provided. You receive an in-app notification when a BCC failure occurs.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Re-Enable Email After a BCC Failure

When BCC email compliance is enabled, all live and test emails are also sent to the BCC email address. If an email sent to the BCC email address bounces, all email sending is suspended until a valid BCC email address is provided. You receive an in-app notification when a BCC failure occurs.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d57375e38">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d57375e38 ">To edit business unit settings:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d57375e38 ">
              <span>Account Engagement Administrator role</span>
            </td>

          </tr>
        </tbody>
      </table>

1. Open the settings for your business unit.
    - In Account Engagement, click ![gear icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-pardot-264-0-0-production-enus/5fef4d4f-9a34-45c6-8cd3-e3200b9eeba8/pardot/images/pardot_settings_icon.png) and then select **Settings**.
    - In the Lightning app, select **Account Engagement Settings**.
2. Open the editing screen.
3. For the Permanent BCC Email Address, enter a valid BCC email address.
4. Click **Reverify BCC address and enable sending**. If the email address is verified, email sending is re-enabled. Otherwise, you’re prompted to enter a valid email address.
5. Save your changes.

You get a notification when email sending is re-enabled.