---
schema_version: "1"
id: 4908cc7b9d2010b3b90efed0de040d8e1969fcc1b646720d1241ae9559e8a421
title: Account Deactivation in MDP
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mcidp_dato_getstarted_manage_acc_deact.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mcidp_dato_getstarted_manage_acc_deact.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 30c6f043a8e9f05fc93865190b04cda33afd8714f448f2feee9fd163dae61642
description: "Marketing Cloud Intelligence Data Pipelines offers two types of customer accounts: Paying and POC. If an account expires and no renewal contract has been issued, a deactivation process is automatically initiated."
products:
  - Marketing
  - Marketing Cloud Intelligence
release: "264"
---
# Account Deactivation in MDP

Marketing Cloud Intelligence Data Pipelines offers two types of customer accounts: Paying and POC. If an account expires and no renewal contract has been issued, a deactivation process is automatically initiated.

Account deactivation follows this process and timeline:

![Account Deactivation Timeline](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mcidp-264-0-0-production-enus/6ea21a7c-b623-43b5-9bb1-3174d8e8301e/mcidp/images/mcidp_dato_getstarted_manage_acc_deact.png)