---
schema_version: "1"
id: e7062940a8e591df6fa56542fffca716af4bd260e0b52341a8eea7c39a8a0d30
title: Troubleshoot Database Exports
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mcidp_anlyz_export_trouble.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mcidp_anlyz_export_trouble.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 24e940490134e23dfbd265cffee369a416887910d1044c508ac83bc168564733
description: After a database export is created, view and manage exports execution in the History tab. If an export fails, troubleshoot to find out what happened. You can download a report, and even rerun or reprocess it.
products:
  - Marketing
  - Marketing Cloud Intelligence
release: "264"
---
# Troubleshoot Database Exports

After a database export is created, view and manage exports execution in the History tab. If an export fails, troubleshoot to find out what happened. You can download a report, and even rerun or reprocess it.

1. From the **Export** tab, select **Database Exports**.
2. Select the export that you want to troubleshoot.
3. On the toolbar, click **History**.
4. If an export fails, select the row of the job, click **More Actions**, and then select **Show Detailed Log** to understand why the export failed.
5. If the dataset was created successfully but failed to load to the database table, click **Rerun**. This action takes the dataset and loads it into the database again. For example, rerun a report if the credentials failed during loading.
6. To reprocess the entire job according to the same date range, click **Re-Process Job**.
7. To download the data to a local file, click **Download**.