---
schema_version: "1"
id: 7561cdf7a67f5ec7690f20af7ce1a81bf51119f4b5cd882072c6ddefad094d4b
title: Use Account Engagement Actions in Agentforce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mcae_agentforce_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mcae_agentforce_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f25d2ff8417bdd5e1b0a40799e39a7ebbaa718c31ae21ec4a8db73dda4921d36
description: Create a dedicated Account Engagement Lead Management Agent with Agentforce actions. View and update prospect records and add them to nurture campaigns from anywhere in Salesforce.
products:
  - Marketing
  - Marketing Cloud Account Engagement
release: "264"
---
# Use Account Engagement Actions in Agentforce

Create a dedicated Account Engagement Lead Management Agent with Agentforce actions. View and update prospect records and add them to nurture campaigns from anywhere in Salesforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <span>all Account Engagement editions</span> with Salesforce <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d38886e68">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d38886e68 ">To deploy Agentforce actions for Account Engagement:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d38886e68 ">
              <p>APEX Class Access to:</p>
              <ul>
                <li>getB2BEngagementStudioProgram</li>

                <li>getB2BMarketingListMemberships</li>

                <li>getB2BMarketingLists</li>

                <li>signUpProspectB2BMarketingLists</li>

                <li>upsertB2BProspect</li>

                <li>viewB2BProspect</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

Before you begin:

- Install the latest version of the [Account Engagement (Pardot) AppExchange package](https://help.salesforce.com/s/articleView?id=mktg.pardot_sf_connector_setup_install_package.htm&language=en_US).
- [Enable Agentforce](https://help.salesforce.com/s/articleView?id=ai.agent_setup_enable.htm&language=en_US).
- [Create an External Client App and a Named Credential](http://sfdc.co/AccountEngagementAgentforce).

Allow for up to an hour for an action to deploy. An Agentforce action can’t be deleted after you deploy it. Each time an agent uses an action, standard credits are consumed.

1. Deploy actions to Agentforce from Account Engagement.
    1. Open Account Engagement Settings.
    2. Under Agentforce Actions for Account Engagement, click **Deploy Actions**.
    3. Confirm your choice, and then click **Close**.
2. In Salesforce, [add the Account Engagement actions to an Agentforce Topic](https://help.salesforce.com/s/articleView?id=ai.copilot_actions_add.htm&language=en_US).