---
schema_version: "1"
id: 5b611f3c8a31779531102f6994ea1c4d1afde196c62c0b117277d4319e9e78fb
title: Spam Complaints Over Time
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_re_spam_complaints_over_time_report.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_re_spam_complaints_over_time_report.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 911b7d55ed834181b867dbd2cd263d92aca03d7cee08f501b65ede0275f6dd94
description: This report provides historical data on the level of spam complaints received.
products:
  - Marketing
  - Marketing Cloud Intelligence
release: "264"
---
# Spam Complaints Over Time

This report provides historical data on the level of spam complaints received.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_data_management_and_analytics-264-0-0-production-enus/7988f60d-cd94-4b42-8836-dc11773564b5/images/icon_note.png)

Note This is not a deliverability report and does not display the number of emails sent for domains that had no complaints recorded. If an email domain does not return any spam complaints during the time period you specified, no entry for that domain is shown.

The pie chart displays the top domains for spam complaints received. You can configure how many domains you want to display in the pie chart when you run the report.

This report is divided into time intervals, with both the send and the complaint bucketed into the period during which the send occurred.

 
| Field Name | Description |
| --- | --- |
| Sends | Number of emails sent to the ISP. |
| Complaints | Number of spam complaints from the ISP. |
| Rate | Percentage of emails sent that resulted in spam complaints |

The report also contains thresholds used by some of the ISPs to determine when to block your emails. If your spam complaint rate is greater than the threshold value for the ISP, the ISP could block your email sends.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_data_management_and_analytics-264-0-0-production-enus/7988f60d-cd94-4b42-8836-dc11773564b5/images/icon_note.png)

Note Values for aol.com, msn.com, hotmail.com, and yahoo.com appear in green, which indicates the bounce  percentage is within the accepted range for those domains. If the value exceeds that range, the numbers are red.

- **[Spam Complaint Bucketing](https://help.salesforce.com/s/articleView?id=mktg.mc_re_spam_complaint_bucketing.htm&release=264.0.0&type=5)**  
    Learn how Spam Complaint Bucketing for email sends works in the Reports tool.

#### See Also

- [Email Studio Reports in Analytics Builder](https://help.salesforce.com/s/articleView?id=mktg.mc_re_email_studio_reports.htm&release=264.0.0&type=5 "View a list and description of available Email Studio reports available in the Reporting tool.")
- [Create a Standard Report in Analytics Builder](https://help.salesforce.com/s/articleView?id=mktg.mc_re_create_a_report.htm&release=264.0.0&type=5 "Create and run a standard report in Marketing Cloud Engagement.")