---
schema_version: "1"
id: 00a1c76831b1accd97c205204c92f92638f08e2a748fa3a4efa0e66b4a27dda7
title: Retail Use Cases
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_pers_use_case_retail.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_pers_use_case_retail.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 32f12220bd540d8f05eb8409392253bf2e6933a5a08a9da6668fafbf2d4203dc
description: Drive conversions, build long-term customer loyalty, and remain competitive with personalization use cases that other customers have used for retail campaigns.
products:
  - Marketing
  - Salesforce Personalization
release: "264"
---
# Retail Use Cases

Drive conversions, build long-term customer loyalty, and remain competitive with personalization use cases that other customers have used for retail campaigns.

- **[Retail - Web Use Cases](https://help.salesforce.com/s/articleView?id=mktg.mc_pers_use_case_web_retail.htm&release=264.0.0&type=5)**  
    Drive impact on websites with personalization use cases that other customers have used in web campaigns for retail.
- **[Retail - Open-Time Email Use Cases](https://help.salesforce.com/s/articleView?id=mktg.mc_pers_use_case_email_retail.htm&release=264.0.0&type=5)**  
    Check out these example personalization use cases of open-time email campaigns for retail.
- **[Retail - Triggered Campaign Use Cases](https://help.salesforce.com/s/articleView?id=mktg.mc_pers_use_case_triggered_retail.htm&release=264.0.0&type=5)**  
    Check out these example personalization use cases of triggered campaigns for retail.
- **[Retail - Journey Builder Triggered Email Use Cases](https://help.salesforce.com/s/articleView?id=mktg.mc_pers_use_case_journey_builder_retail.htm&release=264.0.0&type=5)**  
    Check out these example personalization use cases of Journey Builder triggered email campaigns for retail.
- **[Retail - Online to Offline - Sales Cloud and Service Cloud Integration](https://help.salesforce.com/s/articleView?id=mktg.mc_pers_use_case_sales_service_retail.htm&release=264.0.0&type=5)**  
    Check out these example personalization use cases of Sales and Service Cloud integration for retail.