---
schema_version: "1"
id: d4e73036de2d798e0ab46a2f2c78c1a814dcebc2d3e1d04f8a37b9d63493458a
title: Reset an Expired Password
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_overview_reset_an_expired_password.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_overview_reset_an_expired_password.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b306236779783e554c287b86f776e0eeb7ba0a126976ff54c17d65cf4e4c81c1
description: Follow these steps to reset a Marketing Cloud Engagement account password that is expired.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Reset an Expired Password

Follow these steps to reset a Marketing Cloud Engagement account password that is expired.

1. On the login screen, enter your username and expired password, and then click **Log In**.
2. Complete the MFA authentication process.
3. Enter the expired password, and then enter and confirm a new password.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_marketing_cloud_overview-264-0-0-production-enus/2555afdb-8049-4e3c-8043-0e04803e5f16/images/icon_note.png)
    
    Note Your password must meet these requirements:
    
    - A minimum of eight characters
    - At least one alphabetical character (a–z, A–Z)
    - At least one number (0–9)
    - At least one special character (such as @, $, % and similar characters)
4. Submit the changes.