---
schema_version: "1"
id: 47250b10f35bb932e7bdcdffa4f3cc397905774ff0bc0c431153ede237756747
title: Configure a Financial Services Abandoned Application Journey
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_overview_pm_financial_abandoned_app.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_overview_pm_financial_abandoned_app.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2392705cfbec5658abb0e43f62d06f0cfa0d38b31fe74f2f3b0bc77df490a19f
description: Guide potential clients back to completing their financial application using a Package Manager solution.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Configure a Financial Services Abandoned Application Journey

Guide potential clients back to completing their financial application using a Package Manager solution.

If you haven’t deployed this solution, before you begin, [download](https://help.salesforce.com/s/articleView?id=mktg.mc_overview_deploy_industry_solution.htm&release=264.0.0&type=5 "Deploy an industry solution to a Marketing Cloud Engagement business unit or enterprise.") the Financial Services Abandoned Application solution.

1. Add subscriber data to personalize the message.
    1. In Contact Builder, select **Data Extensions**.
    2. Expand the Data Extensions folder, and select the Industry Solutions folder.
    3. Select the **Financial Services - Customer Info** data extension, and add your customer data to the relevant fields.
2. Open Journey Builder to configure the journey.
3. Name the journey.
    1. In Journey Builder, select **Folders**.
    2. In the folder that you deployed the solution to, select **Financial Services Abandoned Application**.
    3. Rename the journey to reflect your campaign.
4. Configure the [API Event](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_admit_contacts_via_api.htm&language=en_US)
5. Customize and test all the emails in the journey using the instructions in the email templates.
6. To successfully activate the journey, [configure Journey Settings](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_journey_settings.htm&language=en_US).
    1. Select Contact Entry mode.
    2. Select a source for Default Email Address.
7. Set a goal for your journey.
8. Activate the journey.

#### See Also

- [Industry Solutions Set Up Resources](https://help.salesforce.com/s/articleView?id=mktg.mc_overview_pm_solutions_resources.htm&release=264.0.0&type=5 "Review the setup resources for using package solutions with Marketing Cloud Engagement.")