---
schema_version: "1"
id: 41936fad957133c1fbb9d768a55cc0fb0580bd226d69a73e8fdb29612541f6bb
title: Configure an Auto Service Reminder Journey
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_overview_pm_auto_service_reminder.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_overview_pm_auto_service_reminder.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3f18272ce35278622626ae7a2d6a6b2641a9dfe328e1df365ca785080de3f879
description: Remind a customer who purchased a vehicle to schedule service appointments with this Package Manager solution.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Configure an Auto Service Reminder Journey

Remind a customer who purchased a vehicle to schedule service appointments with this Package Manager solution.

Before you start, [deploy](https://help.salesforce.com/s/articleView?id=mktg.mc_overview_deploy_industry_solution.htm&release=264.0.0&type=5 "Deploy an industry solution to a Marketing Cloud Engagement business unit or enterprise.") the Auto Service Reminder solution.

1. To support personalization, customize the data extension with your customer data.
    1. In Contact Builder, select **Data Extensions**.
    2. Expand the Data Extensions folder, and select the Industry Solutions folder.
    3. Select the **DLR Service Data** data extension, and add your customer's data to the relevant fields.
2. Rename the Auto Service Reminder journey.
    1. Open Journey Builder and select **Folders**.
    2. Select the folder that you deployed to, and then select **Auto Service Reminder**.
    3. Rename the journey to reflect your brand.
3. To change the entry source from the default DLR Service Data data extension, select the **Data Extension** entry event.
4. To schedule when your entry event runs, click **Schedule**.
5. To customize and test all the emails in the journey, use the instructions in the email templates.
6. Ensure that your appointment booking landing page updates the Service\_Scheduledfield in the Service Scheduled decision split.
7. [Set a goal for your journey](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_define_goal.htm&language=en_US), and then activate it.