---
schema_version: "1"
id: 82a9f165b555687538208cbe6b7937cb804d836f8335c2cbe365e041b7003a7a
title: No Token Queue for MO SMS Messages
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_overview_no_token_q_mo_sms_messages.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_overview_no_token_q_mo_sms_messages.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d4aa11fff4dbc0cbb8cbac85bb890fcb1e15b61b881768be877501199037332b
description: Your GET Token API must provide a token to Marketing Cloud Engagement in five or fewer tries. Otherwise, the system logs the message that there’s no token in a No Token Queue. This queue ensures you can still handle STOP messages and other important communications. You can also set up a custom data extract to retrieve the log. Contact your account executive for more information about enabling this custom data extract.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# No Token Queue for MO SMS Messages

Your GET Token API must provide a token to Marketing Cloud Engagement in five or fewer tries. Otherwise, the system logs the message that there’s no token in a No Token Queue. This queue ensures you can still handle STOP messages and other important communications. You can also set up a custom data extract to retrieve the log. Contact your account executive for more information about enabling this custom data extract.