---
schema_version: "1"
id: 1659f7b5ef7605f624e47064df1a1a6d22d2bcb89cddff9f775996ffe0996928
title: Review MFA Enrollment Status for Marketing Cloud Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_overview_mfa_status.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_overview_mfa_status.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 30b7095bd6d16de3d872cb421e40f8da108d21ae715ef1b37f9f649ef94d116c
description: Review the multi-factor authentication (MFA) enrollment status of users in your account to see who hasn't registered a verification method yet.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Review MFA Enrollment Status for Marketing Cloud Engagement

Review the multi-factor authentication (MFA) enrollment status of users in your account to see who hasn't registered a verification method yet.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_marketing_cloud_overview-264-0-0-production-enus/2555afdb-8049-4e3c-8043-0e04803e5f16/images/icon_note.png)

Note For most tenants, Salesforce has integrated MFA into the login experience and it can’t be disabled. If MFA hasn’t been enforced for your tenant yet, Salesforce strongly recommends that you enable it on your own as soon as possible. See [Enable and Require MFA for Marketing Cloud Engagement](https://help.salesforce.com/s/articleView?id=mktg.mc_overview_mfa_transition.htm&release=264.0.0&type=5 "For most tenants, multi-factor authentication (MFA) is integrated with the Marketing Cloud Engagement login experience and can’t be disabled. If Salesforce hasn’t made MFA mandatory for your tenant yet, you should do so yourself as soon as possible. Follow these steps to transition from Identity Verification (IDV) to multi-factor authentication (MFA).") for more information.

1. Log in to Engagement.
2. Hover over your name and click **Setup**.
3. Click **Users**, then select the **User** section in the sidebar.
4. Make sure the filter for this screen is set to **All Users**.
5. Review the MFA column for status information. Users who registered a verification method have a status of Enrolled. Users who haven’t registered a method have a status of Not Enrolled. These users aren't able to access their account until they do register a method.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_marketing_cloud_overview-264-0-0-production-enus/2555afdb-8049-4e3c-8043-0e04803e5f16/images/icon_note.png)
    
    Note If you previously enabled MFA but Salesforce hasn't enforced it for your tenant yet, an Engagement admin can opt to disable MFA. Before doing so, give all users who opted in a chance to unregister their verification methods. If you disable MFA before that happens, users still show as Enrolled for MFA.