---
schema_version: "1"
id: e52cab048741fbd8b72108fc2727d0b35377806921acb07870676034c31f2992
title: Revoke an MFA Verification Method for Marketing Cloud Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_overview_mfa_manage_admin.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_overview_mfa_manage_admin.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dd5e20c1e60396331741b6acdce2c8c550eed65b8ea0dc4da3807b4bc9c9a231
description: If a user loses their multi-factor authentication (MFA) verification method, a Marketing Cloud Engagement admin can disconnect it for them. Each user account must have one registered method for access. If the user hasn't registered additional methods, they're prompted to set up a new method the next time they log in.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Revoke an MFA Verification Method for Marketing Cloud Engagement

If a user loses their multi-factor authentication (MFA) verification method, a Marketing Cloud Engagement admin can disconnect it for them. Each user account must have one registered method for access. If the user hasn't registered additional methods, they're prompted to set up a new method the next time they log in.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_marketing_cloud_overview-264-0-0-production-enus/2555afdb-8049-4e3c-8043-0e04803e5f16/images/icon_note.png)

Note For most tenants, Salesforce has integrated MFA into the Engagement login experience and it can’t be disabled. If MFA hasn’t been enforced for your tenant yet, Salesforce strongly recommends that you enable it on your own as soon as possible. See [Enable and Require MFA for Marketing Cloud Engagement](https://help.salesforce.com/s/articleView?id=mktg.mc_overview_mfa_transition.htm&release=264.0.0&type=5 "For most tenants, multi-factor authentication (MFA) is integrated with the Marketing Cloud Engagement login experience and can’t be disabled. If Salesforce hasn’t made MFA mandatory for your tenant yet, you should do so yourself as soon as possible. Follow these steps to transition from Identity Verification (IDV) to multi-factor authentication (MFA).") for more information.

1. Log in to Engagement.
2. Hover over your name and click **Setup**.
3. Click **Users**, then select **User**.
4. Click the user record to manage.
5. To disconnect a user's registered method, click **Revoke** next to the method, and click **OK**.

If you disconnect a verification method, the user can register the same method again.