---
schema_version: "1"
id: 8bcfc965d45d6fc355873aa8dea92bf1c5630862ebb299c346c871489996d3e8
title: Comparison of Salesforce-Hosted and Hyperforce Environments
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_overview_hyperforce.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_overview_hyperforce.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dabd50da6ad96115a70d95a46aea5de6e27d66c167baae1c84e2067eb35ccb96
description: Marketing Cloud Engagement is hosted in two environments. The first environment uses servers that Salesforce hosts, operates, and maintains. The second environment, called Hyperforce, is built on public cloud services. Hyperforce offers several benefits over Salesforce-hosted instances, and there are differences between the features available in Salesforce-hosted environments and the features available on Hyperforce.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Comparison of Salesforce-Hosted and Hyperforce Environments

Marketing Cloud Engagement is hosted in two environments. The first environment uses servers that Salesforce hosts, operates, and maintains. The second environment, called Hyperforce, is built on public cloud services. Hyperforce offers several benefits over Salesforce-hosted instances, and there are differences between the features available in Salesforce-hosted environments and the features available on Hyperforce.

## Hyperforce Benefits

Salesforce products that run on [Hyperforce](https://www.salesforce.com/platform/public-cloud-infrastructure/) benefit from its integration of enhanced standards for compliance, security, agility, and scalability, and from Salesforce’s commitment to privacy. Benefits of Hyperforce include:

- Data Residency and Compliance: Hyperforce instances offer global reach while giving you choice and control over where your customer data resides. This feature of the Hyperforce environment makes it possible for you to obtain additional compliance certifications.
- Scalability: Hyperforce instances can flexibly and sustainably scale to meet your business needs.
- Security: By default, customer data in Hyperforce is encrypted at rest and in transit. Hyperforce instances are secured using least-privilege access controls and zero-trust principles.
- Privacy: Hyperforce provides comprehensive privacy standards that help give you more control over your customer data.
- Agility: Because it’s built on the public cloud, Hyperforce provides interoperability with other public cloud services.
- Reliability: Hyperforce is hosted across multiple availability zones, giving your organization support for tight Recovery Point Objective (RPO) and Recovery Time Objective (RTO) SLAs.

## Regional Availability

Salesforce-hosted environments are based in the European Union and the United States.

Hyperforce environments are built on public cloud services based in Australia, Canada, India, and Japan.

## Feature Support

This table lists differences in Marketing Cloud Engagement features for accounts deployed in Salesforce-hosted environments compared to Hyperforce environments. The contents of this table are subject to change.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:29.00641025641026%">
          <col style="width:34.455128205128204%">
          <col style="width:36.53846153846153%">
        </colgroup>
        <tbody>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">
              <strong>Service</strong>
            </td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">
              <strong>Feature</strong>
            </td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">
              <strong>Notes</strong>
            </td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" rowspan="9" style="vertical-align:top;">Email Studio</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Bring your own certificate (BYOC) for Sender Authentication
              Package</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Not available on Hyperforce.</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Configure Sender Authentication Package and Private Domain via user
              interface</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Not available on Hyperforce. To configure these features in Salesforce-hosted
              accounts, contact Salesforce Customer Support.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Email Archiving</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">
              <p>Not available on Hyperforce.</p>
              <p style="margin-bottom:0;">For Salesforce-hosted accounts, an add-on purchase is required to use this
                feature.</p>
            </td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Dedicated Message Transfer Agents</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">
              <p>Not available on Hyperforce.</p>
              <p style="margin-bottom:0;">For Salesforce-hosted accounts, an add-on purchase is required to use this
                feature.</p>
            </td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Domain Allowlist</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">On Hyperforce, similar functionality is available by performing
              redirect validation on CloudPages.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Web Collect</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">On Hyperforce, similar functionality is available by using AMPscript
              or SSJS on a CloudPages page to add customer information to a data
              extension.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">DE Manager</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">On Hyperforce, similar functionality is available by using AMPscript
              or SSJS on a CloudPages page to add customer information to a data
              extension.</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">S/MIME Support</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Not Available on Hyperforce. </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Email File Attachments</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>An add-on purchase is required to use this feature.</p>
              <p style="margin-bottom:0;">Attachments from the SFTP folder aren’t supported on Hyperforce. Attachments from
                Content Builder and via URL are supported.</p>
            </td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Journey Builder</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">High Throughput Sending</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Not available on Hyperforce.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;">Automation Studio</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Enhanced SFTP</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Not available on Hyperforce.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Custom Extracts</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Not available on Hyperforce.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Marketing Cloud Advertising</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">―</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">
              <p>On Hyperforce, similar functionality is available using Advertising Audiences in
                <span>Data 360</span>.
              </p>
              <p style="margin-bottom:0;">Journey Builder Ad Campaign and Ad Audience activities aren’t available on
                Hyperforce.</p>
            </td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Audience Builder</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Contact Builder</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">On Hyperforce, similar functionality is available by using <span>Data 360</span> segmentation and activation.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" rowspan="4" style="vertical-align:top;">Analytics Builder</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Standard Reports</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Not available on Hyperforce.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Custom Reports</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Not available on Hyperforce.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Intelligence Reports for Engagement</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">
              <p dir="ltr">Email and MobilePush channels are supported on Hyperforce using <span>Data 360</span> Reports and Dashboards.</p>
              <p style="margin-bottom:0;" dir="ltr">Reporting for WhatsApp Direct and In-App channels isn’t available on
                Hyperforce.</p>
            </td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Intelligence Reports for Engagement Advanced</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">
              <p>Not available on Hyperforce.</p>
              <p style="margin-bottom:0;">For Salesforce-hosted accounts, an add-on purchase is required to use this
                feature.</p>
            </td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" rowspan="5" style="vertical-align:top;">Security</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Tokenized Sending</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">This functionality isn’t available or necessary in Hyperforce because
              of its data residency capabilities.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Unsecured HTTP postbacks for asynchronous APIs</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">On Hyperforce, only HTTPS postbacks are supported.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Unsecured HTTP Sender Authentication Package custom domains</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">On Hyperforce, custom domains use HTTPS by default.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Marketing Cloud Shield (shared database)</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">
              <p>Marketing Cloud Shield is available on Hyperforce using a dedicated database.</p>
              <p style="margin-bottom:0;">For Salesforce-hosted accounts, an add-on purchase is required to use this
                feature.</p>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Marketing Cloud Shield (dedicated database)</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>You must purchase this license together with a Dedicated Data Environment
                license.</p>
              <p>On Hyperforce, this feature includes Bring Your Own Key and Advanced Audit Trail,
                and data-at-rest encryption is enabled by default. You can also purchase Advanced
                Audit Trail separately.</p>
              <p style="margin-bottom:0;">On Hyperforce, this license can only be provisioned when your Marketing Cloud
                Engagement account is first configured. This license can’t be provisioned as a
                later add-on.</p>
            </td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" rowspan="5" style="vertical-align:top;">Other Applications</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Marketing Cloud Intelligence</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Not available on Hyperforce.</td>

          </tr>
          <tr class="">
            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">Marketing Cloud Personalization</td>

            <td dir="ltr" class="slds-cell-wrap" style="vertical-align:top;">On Hyperforce, similar functionality is available using <span>Personalization</span>on <span>Data 360</span>.</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Marketing Cloud Einstein</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Einstein Services aren’t available with data residency on Hyperforce in
                Australia, India, Japan, or Canada.</p>
              <p style="margin-bottom:0;">Einstein Email and Web Recommendations aren’t available with data residency on
                Hyperforce.</p>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Marketing Cloud MobilePush</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Always use the latest version of <a href="https://developer.salesforce.com/docs/marketing/mobilepush/guide" target="_blank">the MobilePush SDK</a> for optimal
                performance.</p>
              <p>Minimum required SDK versions:</p>
              <ul>
                <li>Android: 8.2.2</li>

                <li>iOS: 8.1.4</li>

              </ul>
              <p style="margin-bottom:0;">Certain features, such as custom events and adaptive throttling, aren’t supported
                in earlier versions.</p>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Dedicated Data Environment</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">On Hyperforce, this feature can only be provisioned when your Marketing Cloud
              Engagement account is first configured. It can’t be added later.</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Partner Connect</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">―</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Not available on Hyperforce.</td>

          </tr>
        </tbody>
      </table>

For more information, contact your Salesforce account executive.