---
schema_version: "1"
id: 682c59ce5685597889a1ed03c84e8aa442e7d6d3644277ae76d571c15fe8a9b8
title: How Opens Are Counted
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_mp_opens.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_mp_opens.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8c9522130446d454642d28efd4b779607a0694b5d93a62e33bb9139f50455792
description: In MobilePush, Android and iOS open rates are counted differently based on the limitations of the two operating systems.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# How Opens Are Counted

In MobilePush, Android and iOS open rates are counted differently based on the limitations of the two operating systems.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_mobile_studio-264-0-0-production-enus/26e7f9fa-f44c-489b-9b21-135d26904a29/images/icon_note.png)

Note To record open events, configure the [iOS](https://developer.salesforce.com/docs/marketing/mobilepush/guide/enable-use-analytics-ios.html) and [Android](https://developer.salesforce.com/docs/marketing/mobilepush/guide/enable-use-analytics-android.html) MobilePush SDK with Analytics enabled.

Interactions counted as opens for iOS:

- User swipes the notification on the lock screen, which opens the app
- User taps the banner notification on an unlocked phone
- User taps the notification in the notification center

Interaction counted as an open for Android

- User taps the notification in the notification drawer