---
schema_version: "1"
id: 4cf79af2589298ad1f8a3509c54722ae21895496f5d10829438dade1c6053b67
title: Create and Send an Inbox 1.0 Message
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_mp_create_and_send_an_inbox_message.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_mp_create_and_send_an_inbox_message.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f7b2c82166e8b4344a939ff7585957a349b1e8e6df35e8d8e23c039cd16fe898
description: Use Inbox 1.0 messages in MobilePush to send a persistent message along with a CloudPage. This method creates a standard inbox message that includes a title and a CloudPage link.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Create and Send an Inbox 1.0 Message

Use Inbox 1.0 messages in MobilePush to send a persistent message along with a CloudPage. This method creates a standard inbox message that includes a title and a CloudPage link.

When working with Inbox 1.0 messages, keep these considerations in mind:

- Inbox 1.0 is compatible with all SDK versions.
- App inbox sending must be enabled via the MobilePush SDK. By default, an End Date is automatically set for 1 year in the future after the first inbox Message is delivered via the specified journey.
- If you copy an existing Inbox message, be sure to update the End Date to reflect your desired message parameters.

Before you begin, create a CloudPage for your message.

1. In MobilePush, click **Create Message**.
2. Select the Inbox template, and then select **Inbox 1.0**.
3. Enter a name for the message.
4. Select the app to associate with the message.
5. Select the send method.
    - **Schedule**—Send immediately or at a specified time.
    - **API Triggered**—Send based on an external API call.
    - **Inbox - Automation**—Send as part of an automation in Automation Studio.
    - **Interaction**—Send as part of a journey.
6. Select the push method.
    - **Alert + Inbox**—Send a push alert to the device and a message to the app inbox that directs the consumer to a mobile-optimized page. Each push alert consumes two MobilePush messages.
    - **Inbox Only**—Send a message that directs the consumer to a mobile-optimized page to the app inbox.
7. Select or create the audience. To send only to contacts who meet certain criteria, [create a filtered list](https://help.salesforce.com/s/articleView?id=mktg.mc_mp_create_filtered_list.htm&release=264.0.0&type=5 "A filtered list is a list of contacts who are filtered based on their demographic or interest data, such as ZIP code, income, products purchased, or birth date. In MobilePush for Marketing Cloud Engagement, you can use a filtered list to send push messages to a specific audience based on their demographics, such as age, gender, or interests.") or [create a data extension](https://help.salesforce.com/s/articleView?id=mktg.mc_cab_data_extensions_manage.htm&language=en_US) in Contact Builder.
    - **Contact List**—Drag the selected contact lists to the Targeted and Excluded boxes on the right, and click **Save**.
    - **Data Extension**—Drag the selected data extensions to the Targeted and Excluded boxes on the right, and click **Save**.
        
        When a subscriber is listed in multiple targeted data extensions, personalization can be pulled from either data extension. The order in which the personalization is chosen can’t be guaranteed, and it can differ every time you send a message.
8. If you select **Alert + Inbox** as the method, create a push notification.
    1. Enter the push alert title, subtitle, and message content. To personalize the content of the message, select contact attributes from the personalization dropdown menu.
9. Configure customizations for your message:
    1. [Add media to your message](https://help.salesforce.com/s/articleView?id=mktg.mc_mp_create_rich_notification.htm&release=264.0.0&type=5 "Create rich notifications in MobilePush for Marketing Cloud Engagement. Rich notifications include images, video, or sound. If the device cannot load the image, video, or sound, the notification displays without the media. iOS devices must use iOS 10 or later to receive rich notifications. Apple and Google control rich notification dimensions and scaling.").
    2. If you enabled Interactive Notifications, select which notifications to use.
    3. If you enabled Custom Keys for your app, enter the key values. To insert unique keys based on Contact attributes or campaigns, you can include an AMPscript value in the Custom Key text fields.
10. Enter the inbox subject line and select the CloudPages to use.
11. For a repeatable message type, such as Automation or Journey Builder, override an existing inbox message with each send by selecting **Yes** on Replace Inbox message. To add a message to the inbox with each send, select **No**.
12. Specify how long the message remains in the app inbox.
13. Schedule or send the message.

#### See Also

- [Configure Inbox Activity in Journey Builder](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_configure_inbox_in_journey_builder.htm&language=en_US)