---
schema_version: "1"
id: b577884fdcaddf305b6a29471e93094fb0c98d03ca4ef5c2c347857be802d218
title: Create a Text Response Message in MobileConnect
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_moc_text_response.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_moc_text_response.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ecab2b67f7ee83d62a5f1f2392cc2d2f53acebb398bac7c84dccc6cf46820486
description: Use the Text Response template to send an automatic response to incoming SMS messages with a specific keyword in Marketing Cloud Engagement.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Create a Text Response Message in MobileConnect

Use the Text Response template to send an automatic response to incoming SMS messages with a specific keyword in Marketing Cloud Engagement.

1. On the MobileConnect Overview screen, click **Create Message**.
2. Select the **Text Response** template.
3. Enter a name for the message.
4. Select the short or long code to use.
5. Select or create the keyword.
    
    Next Keyword responses must be a minimum of two characters.
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_mobile_studio-264-0-0-production-enus/26e7f9fa-f44c-489b-9b21-135d26904a29/images/icon_tip.png)
    
    Tip Select **Default Keyword** to use this message as the default for all responses. This message is triggered if MobileConnect doesn’t recognize the keyword. You can set only one default keyword message per short or long code. Default keyword messages apply to private short or long codes.
6. Move to the next page, and then enter the response and error messages.
7. To send a message to a specific group of subscribers, create an alternate response.
    
    To send the alternate response to all subscribers, select **Subscribed**. To send the response to subscribers based on a specific keyword, select the keyword.
8. Move to the next page, and then set the delivery date and time.
9. Schedule or send the message.

#### See Also

- [Use Default Keyword](https://help.salesforce.com/s/articleView?id=mktg.mc_moc_default_keyword.htm&release=264.0.0&type=5 "The default keyword feature defines how MobileConnect handles unrecognized keywords. End users are prone to misspelling or responding to an SMS message as if there is a live person reading their responses. Default keyword is a great way to account for misspellings by end users or to get confused end users back on target.")