---
schema_version: "1"
id: 0701e7c16aa602092965131859c64fc65fab4041cf9c868ff08293a0a31ab49e
title: Supported and Unsupported Markets in MobileConnect
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_moc_supported_markets.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_moc_supported_markets.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e42ec802c8c7ea277a0e29a57becca1b09d98629ac48c14b5252a4d54c895c0b
description: Review the definitions and lists of supported and unsupported markets for Marketing Cloud Engagement.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Supported and Unsupported Markets in MobileConnect

Review the definitions and lists of supported and unsupported markets for Marketing Cloud Engagement.

## Supported Market Requirements

To be listed as a supported market for SMS messages sent from Salesforce, your country must meet these requirements.

- Deliverability rates must meet or exceed 70% from each of these senders: Salesforce, tier 1 international partners, and all major network carriers.
- Messages must be delivered to at least 10% of the market's population.
- One-way messages sent with numeric or alphanumeric codes must be measurable by Salesforce and tier 1 international partners. These messages ‌must also exceed the 70% deliverability rate.
- Salesforce only supports code types and messaging programs that maintain regulatory compliance and customer trust.

## Supported Markets

These countries and regions are where Marketing Cloud has an established relationship with an aggregator to support the sending of SMS messages. Engagement product and support teams can help you send SMS messages and troubleshoot sending issues.

| Supported Markets |
| --- |
| Albania |
| Algeria |
| Argentina |
| Australia |
| Austria |
| Bahrain |
| Belarus |
| Belgium |
| Bosnia and Herzegovina |
| Brazil |
| Bulgaria |
| Canada |
| Chile |
| Columbia |
| Costa Rica |
| Croatia |
| Cyprus |
| Czech Republic |
| Denmark |
| Dominican Republic |
| Ecuador |
| Egypt |
| Estonia |
| Finland |
| France |
| Germany |
| Ghana |
| Greece |
| Honduras |
| Hong Kong |
| Hungary |
| Iceland |
| India |
| Indonesia |
| Ireland |
| Israel |
| Italy |
| Japan |
| Jordan |
| Kenya |
| Kuwait |
| Latvia |
| Lebanon |
| Liechtenstein |
| Lithuania |
| Luxembourg |
| Macau |
| Malaysia |
| Mexico |
| Morocco |
| Mozambique |
| Netherlands |
| New Zealand |
| Nigeria |
| Norway |
| Oman |
| Pakistan |
| Paraguay |
| Peru |
| Philippines |
| Poland |
| Portugal |
| Qatar |
| Romania |
| Russia |
| Saudi Arabia |
| Serbia |
| Singapore |
| Slovakia |
| Slovenia |
| South Africa |
| South Korea |
| Spain |
| Sri Lanka |
| Sweden |
| Switzerland |
| Taiwan |
| Thailand |
| Trinidad and Tobago |
| Turkey |
| Ukraine |
| United Arab Emirates |
| United Kingdom |
| United States |
| Uruguay |
| Venezuela |
| Vietnam |
| Zimbabwe |

## Unsupported Markets

These countries or regions are locations where Marketing Cloud doesn’t formally support SMS sending. You can send messages to unsupported markets, but Engagement product and support teams can’t troubleshoot any issues.

| Unsupported Markets |
| --- |
| Azerbaijan |
| Afghanistan |
| Andorra |
| Angola |
| Anguilla |
| Armenia |
| Aruba |
| Bahamas |
| Bangladesh |
| Barbados |
| Belize |
| Benin |
| Bermuda |
| Bolivia |
| Botswana |
| British Virgin Islands |
| Brunei Darussalam |
| Burkina Faso |
| Cabo Verde |
| Cambodia |
| Cameroon |
| Cayman Islands |
| Central African Republic |
| Chad |
| China |
| Comoros |
| Côte d'Ivoire |
| Democratic Republic of the Congo |
| Dominica |
| El Salvador |
| Ethiopia |
| Fiji |
| French Guiana |
| French Polynesia |
| Gabon |
| Gambia, The |
| Georgia |
| Gibraltar |
| Greenland |
| Grenada |
| Guadeloupe |
| Guam |
| Guatemala |
| Guernsey |
| Guinea |
| Guinea-Bissau |
| Guyana |
| Haiti |
| Iraq |
| Isle of Man |
| Jamaica |
| Jersey |
| Kazakhstan |
| Kosovo |
| Kyrgyzstan |
| Lao People's Democratic Republic |
| Liberia |
| Libya |
| Madagascar |
| Maldives |
| Mali |
| Malta |
| Martinique |
| Mauritania |
| Mayotte |
| Monaco |
| Mongolia |
| Montenegro |
| Montserrat |
| Namibia |
| Nepal |
| Nicaragua |
| Niger |
| North Macedonia |
| Northern Mariana Islands |
| Palestinian Territories |
| Panama |
| Papua New Guinea |
| Republic of Moldova |
| Réunion |
| Rwanda |
| Saint Barthélemy |
| Saint Kitts and Nevis |
| Saint Lucia |
| Saint Martin |
| Saint Pierre and Miquelon |
| Saint Vincent and the Grenadines |
| Samoa |
| São Tomé and Príncipe |
| Senegal |
| Sierra Leone |
| Somalia |
| Sudan |
| Suriname |
| Syria |
| Tajikistan |
| Timor-Leste |
| Togo |
| Tonga |
| Tunisia |
| Turkmenistan |
| Turks and Caicos Islands |
| Uganda |
| United Republic of Tanzania |
| Uzbekistan |
| Vanuatu |
| Wallis and Futuna |
| Yemen |
| Zambia |