---
schema_version: "1"
id: b96dd0afbed7336a691f1358089fe16b1c86f4562461b0faf0782d12b8d576ce
title: Create a Media Response Message in MobileConnect
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_moc_media_response.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_moc_media_response.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bc90dca1c480a8644d6ffed989c314cb6cf62c5f264fbcb0ba6a92c2204d965b
description: Create an MMS response that is sent automatically to incoming messages in Marketing Cloud Engagement.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Create a Media Response Message in MobileConnect

Create an MMS response that is sent automatically to incoming messages in Marketing Cloud Engagement.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_mobile_studio-264-0-0-production-enus/26e7f9fa-f44c-489b-9b21-135d26904a29/images/icon_note.png)

Note

- Images must be GIF, JPEG, JPG, or PNG files. The maximum file size is 300 KB.
- Videos must be AVI, MPG, MPEG, or MOV files. The maximum file size is 1 MB.
- Audio must be MP3, WAV, MP4, 3GP, 3GPP, or AMR files. The maximum file size is 1 MB.

1. On the MobileConnect Overview screen, click **Create Message**.
2. Select the **Media Response** template.
3. Enter a name for the message.
4. Select the short or long code to use.
5. Select or create the keyword.
6. Move to the next page, and then select the multimedia or upload a file.
7. Enter the message.
8. Enter the rest of the information.
9. Move to the next page and review the message information.
10. Set the dates that the message is active.
11. Set the keyword response window, which determines when the message interacts with incoming messages.
12. Schedule or send the message.