---
schema_version: "1"
id: 4d7730cae00f321143bceb824777bd8485c38f2d4229e42ddb36dadbcb4d63b7
title: Configure a MobileConnect Conversation Window
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_moc_configure_conversation_window.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_moc_configure_conversation_window.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4500edbce87b537404270e8f9785055524433514948b0c04c88c0da8f914914d
description: Configure Conversation Windows to respond to inbound messages that don't have keywords assigned to them.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Configure a MobileConnect Conversation Window

Configure Conversation Windows to respond to inbound messages that don't have keywords assigned to them.

1. In the app switcher, hover over your name and click **Setup**.
2. Search for MobileConnect.
3. Select a code from the Short/Long Code list.
4. In the Keyword Management grid, select the Conversation Window value that you want to edit.
5. Edit the Conversation Window by doing one of the following:
    
    - Manually enter a timeout value in minutes.
    - Select the days, hours, and minutes from the dropdown menus.
        
        ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_marketing_cloud_overview-264-0-0-production-enus/2555afdb-8049-4e3c-8043-0e04803e5f16/images/icon_note.png)
        
        Note The minimum value for a Conversation Window is 10 minutes and the maximum is 7 days. By default, keywords have a Conversation Window of 60 minutes.
6. Save your changes.