---
schema_version: "1"
id: 3a36771d3cef831062a47cdf0216b83045595040d5d30b0f2afc666bdeaecf06
title: Add Contacts and Capture Their Information
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_moc_capture_customer_information_and_send_offer.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_moc_capture_customer_information_and_send_offer.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f98b9373865c45d471a7a62a993448e23c1e1a73325c6f48475bacdf8c965a39
description: Store contact information using the MobileConnect mobile opt-in and info capture templates in Marketing Cloud Engagement.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Add Contacts and Capture Their Information

Store contact information using the MobileConnect mobile opt-in and info capture templates in Marketing Cloud Engagement.

For example, Northern Trail Outfitters (NTO) wants to add new contacts and tailor marketing campaigns to these contacts’ ZIP codes. They create a mobile opt-in message with the keyword SIGNUP. When customers respond, Northern Trail Outfitters prompts them to text in their ZIP code. NTO then stores this information in a contact record. NTO also sends a confirmation message that includes a coupon code for 10 percent off the next in-store purchase when the customers show the coupon on their phone.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_mobile_studio-264-0-0-production-enus/26e7f9fa-f44c-489b-9b21-135d26904a29/images/icon_note.png)

Note You can capture multiple attributes in a single Info Capture message, but each attribute results in a separate SMS message. More messages can cost more for subscribers who have limited text and data plans.

1. Create a mobile opt-in message.
    1. In the confirmation message, include the keyword in the info capture template. For example: Thanks for subscribing! You will receive approx. 4 messages per month. Text ZIPCODE to find deals in your area!
2. Create an info-capture message.
    1. Include the attribute you want to capture. For example: ZipCode
    2. To prompt the subscriber to send in information, include an outbound response message. For example: Text in your ZIP code to find deals in your area!
    3. To confirm receipt of the information, include a confirmation message. For example: Thanks for the information. Talk to you soon!
        
        You can also include a coupon code in your confirmation message.
3. Schedule or send the mobile message.
4. Schedule or send the info capture opt-in message.
5. Distribute the call to action.