---
schema_version: "1"
id: ac058f9a0aeb41f1e1fc190b210edb528d04e2ec24d0e87498d1a3234e5d9e44
title: Add Stickers to a WhatsApp Message
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_whatsapp_stickers.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_stickers.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b38fd180a48ef57a1da4dddb22aa22624c83130b331999d1575b75ebc50b4f39
description: Strengthen your brand by adding static or animated stickers to your WhatsApp messages. For example, if a customer makes a purchase, send a branded sticker to acknowledge their order. Customers can also download and forward stickers, increasing brand awareness.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Add Stickers to a WhatsApp Message

Strengthen your brand by adding static or animated stickers to your WhatsApp messages. For example, if a customer makes a purchase, send a branded sticker to acknowledge their order. Customers can also download and forward stickers, increasing brand awareness.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d22751e40">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22751e40 ">To create messages: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22751e40 ">Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22751e40 ">To manage journeys: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22751e40 ">Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note Sticker messages are supported only in accounts with Unified Messaging. For more information, contact your Account Executive.

1. In Content Builder, select **Create | Chat Messaging | WhatsApp Session Message.**
2. For Message Type, select **Sticker**.
3. Enter the sticker’s URL.
    
    The format must be .webp. The maximum size for an animated sticker is 500 KB, and 100 KB for a static sticker.
4. In the Display Preview, review the message.
5. Save your changes.

After you create a session message, [add it to a journey](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_send_session_messages_in_journey_builder.htm&release=264.0.0&type=5 "After you personalize your session messages, use Journey Builder to start sending.").

#### See Also

- [_External Site_: Sticker Messages](https://developers.facebook.com/docs/whatsapp/cloud-api/messages/sticker-messages/)