---
schema_version: "1"
id: ad4aced9412ad986eaa2cb47810d3934f8b00e4b20ee580bfb51b33cca2c9c23
title: Send Payment Options in a WhatsApp Message
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_whatsapp_payment_messages.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_payment_messages.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ac3e2c07e929bfab8b3ba5ce53edf2738ba9d2986b6a3a7b3e29fea079cfbd9b
description: Streamline the checkout process by sending payment options in a WhatsApp message. Send an order total with a payment link so customers can complete their purchase instantly.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Send Payment Options in a WhatsApp Message

Streamline the checkout process by sending payment options in a WhatsApp message. Send an order total with a payment link so customers can complete their purchase instantly.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d21206e40">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d21206e40 "> To create messages: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d21206e40 "> Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d21206e40 "> To manage journeys: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d21206e40 "> Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note Payments are supported only in accounts with Unified Messaging. For more information, contact your Account Executive.

1. In Content Builder, select **Create | Chat Messaging | WhatsApp Template Message**.
2. To see your approved templates, click **Browse**.
3. Select the template you want to use, and click **Select**.
4. Select the language you want to use, and click **Next**.
5. Enter the body text and replace the variable values.

## Configure Payments for Brazil

1. In Amount Details, enter the total amount.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)
    
    Note The final amount shown to the customer is the value you enter divided by 100. For example: Enter 5150 when the amount is 51.50.
2. In Payment Settings, enter the payment reference ID and product type.
3. Under Payment Options, click **Add**. Select **Pix**, **Boleto**, or **Payment Links**.
4. Enter the required details for the payment method. For example, for a Payment Link, enter the URL. For Pix, enter the Pix code, merchant name, key, and key type.
5. Save your changes.

## Configure Payments for India

1. In Order Details, enter the name of the item.
2. In Amount Details, enter the subtotal, tax, and total.
    
    - Subtotal: Enter the price of the item before taxes are applied.
    - Tax: Enter the specific tax amount applied to the item.
    - Total Amount: Enter the final price the customer pays, which includes the subtotal and tax.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)
    
    Note Subtotal, tax, and total values are the values you enter divided by 100. For example: Enter 5150 when the amount is 51.50.
3. In Payment Settings, enter the payment reference ID and product type.
4. If the product type is physical goods, enter the address details.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)
    
    Note Address details are required for physical goods.
5. Under Payment Options, click **Add**. Select **UPI Intent** or **Payment Links**.
6. Enter the required details for the payment method. For a Payment Link, enter the URL. For UPI Intent, enter a valid UPI URL.
7. Save your changes.