---
schema_version: "1"
id: f7105676c0b1e39232f5dcd0148ec9873b5ffc31cd4d1dcccc578c4e9d759cb2
title: Create WhatsApp Location Request Messages
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_whatsapp_location_request.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_location_request.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ac935f6714a2c8eb5accfdbd26f07a76d3793458caf6f6403e303719449d48c9
description: To request your customers to share their location, use a WhatsApp Session message. For example, if a customer needs a home visit for a telecom service, send a message requesting them to share their location using WhatsApp’s inbuilt location sharing feature. You can add only text to location request messages.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Create WhatsApp Location Request Messages

To request your customers to share their location, use a WhatsApp Session message. For example, if a customer needs a home visit for a telecom service, send a message requesting them to share their location using WhatsApp’s inbuilt location sharing feature. You can add only text to location request messages.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d59647e40">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d59647e40 ">To create messages:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d59647e40 ">Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d59647e40 ">To manage journeys:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d59647e40 ">Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note Location request messages are supported only in accounts with Unified Messaging. For more information, contact your Account Executive.

1. In Content Builder, select **Create** | **Chat Messaging** | **WhatsApp Session Message**.
2. For Message Type, select **Location Request**.
3. Enter the body text.
4. Review your message in the Preview Display panel.
5. Save your changes.

After you create a session message, [add it to a journey](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_send_session_messages_in_journey_builder.htm&release=264.0.0&type=5 "After you personalize your session messages, use Journey Builder to start sending.").

Events generated by location request messages are returned to Journey Builder as events. You can also retrieve details about these events in [data extracts](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_data_extract.htm&language=en_US), [Event Notification Service events](https://developer.salesforce.com/docs/marketing/marketing-cloud/guide/ens-get-started.html), or [Data 360 extracts](https://developer.salesforce.com/docs/data/data-cloud-ref/guide/c360a-api-extract-data.html).