---
schema_version: "1"
id: fea4ff0c90b4414b996d6b14c51b67d25d772095f9fe0bd9edf00b4046d7125b
title: Create Single Catalog and Multi-Catalog WhatsApp Messages
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_whatsapp_catalog_messages.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_catalog_messages.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 67056aa70a8f7f2ab6fdf683802fff95df50edb77e878c6deeb79050499d98fc
description: Showcase your products directly within WhatsApp conversations in a rich and interactive format. Highlight a single product or display multiple items so customers can browse your catalog without leaving the conversation.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Create Single Catalog and Multi-Catalog WhatsApp Messages

Showcase your products directly within WhatsApp conversations in a rich and interactive format. Highlight a single product or display multiple items so customers can browse your catalog without leaving the conversation.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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        <thead class="slds-text-title_caps ">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d19965e40">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d19965e40 "> To create messages: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d19965e40 "> Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d19965e40 "> To manage journeys: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d19965e40 "> Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note Catalog is supported only in accounts with Unified Messaging. For more information, contact your Account Executive.

1. In Content Builder, select **Create | Chat Messaging | WhatsApp Template Message**.
2. To see your approved templates, click **Browse**.
3. Select the template you want to use, and click **Select**.
4. Select the language you want to use, and click **Next**.
5. Enter the body text and replace the variable values.
6. Configure the product details based on your template type.
    1. Single Product: Enter the Catalog ID and Product ID of the item you want to feature.
    2. Multi-Product: Select the main product to display in the message header.
7. For multi-product messages, organize your catalog into sections.
    1. Under Multi-Product Template, click **Add Section** and enter a section title, such as Best Sellers.
    2. Click **Add Item**, and then enter the Product ID for each item you want to include in that section.
8. Save your changes.

Your template message is ready to [send in Journey Builder](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_send_template_messages_in_journey_builder.htm&release=264.0.0&type=5 "After you personalize your template messages, use Journey Builder to start sending.").