---
schema_version: "1"
id: f81d23b780e21e06f06e8ce4f331a31c07c13e5247410b6d1d46999f992f71d5
title: Create a WhatsApp Catalog Message
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_whatsapp_catalog_message.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_catalog_message.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2ddb3a767b6fc5fec06ddd30bfe7e465827a0e0657244fbd42432b6892bca6e1
description: Engage customers by sending a WhatsApp message featuring your product catalog and cart functionality, enabling them to easily place orders.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Create a WhatsApp Catalog Message

Engage customers by sending a WhatsApp message featuring your product catalog and cart functionality, enabling them to easily place orders.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col>
          <col>
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d30502e40">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d30502e40 ">To create messages:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d30502e40 ">Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d30502e40 ">To manage journeys:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d30502e40 ">Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud
              Content Editor/Publisher </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note Catalog messages are supported only in accounts with Unified Messaging. For more information, contact your Account Executive.

1. In Content Builder, select **Create** | **Chat Messaging** | **WhatsApp Template Message**.
2. Select the catalog template that you created in the WhatsApp Business management console.
3. Select the language you want to use, and click **Next**.
4. Save your changes.

After you create a session message, [add it to a journey](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_send_session_messages_in_journey_builder.htm&release=264.0.0&type=5 "After you personalize your session messages, use Journey Builder to start sending."). Events generated by reply messages are returned to Journey Builder as events. You can also retrieve details about these events in [data extracts](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_data_extract.htm&language=en_US), [Event Notification Service events](https://developer.salesforce.com/docs/marketing/marketing-cloud/guide/ens-get-started.html), or [Data 360 extracts](https://developer.salesforce.com/docs/data/data-cloud-ref/guide/c360a-api-extract-data.html). Responses for up to 100 products are supported within the Catalog response.

#### See Also

- [_External Site_: Catalog Templates](https://developers.facebook.com/docs/whatsapp/business-management-api/message-templates/catalog-templates)
- [_External Site_: Creating a Catalog](https://developers.facebook.com/docs/whatsapp/cloud-api/guides/sell-products-and-services)