---
schema_version: "1"
id: f649065008d139994a5b40e70c47401411515ad247b41ba96fe6d5bb8117826e
title: Add a Phone Number to an Existing WhatsApp Business Account in Marketing Cloud Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_whatsapp_add_phone_number_to_existing_account.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_whatsapp_add_phone_number_to_existing_account.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c7df3ceafe02544468ef591a47a790709a64b66032877db6efbb0c9ad9066a40
description: Connect a new phone number to your existing WhatsApp Business account. The phone number can’t be associated with another personal or business WhatsApp account.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Add a Phone Number to an Existing WhatsApp Business Account in Marketing Cloud Engagement

Connect a new phone number to your existing WhatsApp Business account. The phone number can’t be associated with another personal or business WhatsApp account.

1. In the app switcher, from the Mobile Studio dropdown list, select **WhatsApp**.
2. Click **Add Account**.
3. In the Facebook window, log in to the business Facebook account, and click **Continue** to give Salesforce access.
4. Click **Get Started** to register your account.
5. Click **Continue** to share account and billing permissions.
6. Select the existing Meta Business account that you want to add the phone number to, and click **Next**.
7. Select the existing WhatsApp Business account that you want to add the phone number to.
8. Select the existing WhatsApp Business profile that you want to add the phone number to, or create one.
    
    To create a WhatsApp Business profile, click **Next** and enter the WhatsApp Business profile display name for this phone number. Choose a category for your business. Optionally, provide a business description and website URL.
    
    When choosing a display name, follow the [Meta guidelines for WhatsApp Business display names](https://www.facebook.com/business/help/338047025165344#display-name-guidelines) to ensure that the phone number is usable.
9. Click **Next**.
10. Enter the phone number to use to send WhatsApp messages.
    
    The phone number can’t be associated with an existing personal or business WhatsApp account.
11. Choose a verification method, and click **Next**.
12. Within 10 minutes, enter the verification code, and click **Verify**.
13. Complete the registration.
    
    After setup, your phone number appears in the list of connected phone numbers first as pending and then as connected.