---
schema_version: "1"
id: 48933cf529adfbcae491a3a724f8a1a662542903f570bd0aef0f0ed259d85873
title: View Rejected Contacts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_view_rejected_contacts.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_view_rejected_contacts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ca48e544a7694682520150676d9f8dda07551e88f17c4987faceea70d8a204d6
description: Follow these steps in Journey Builder to view a list of contacts that weren’t accepted into a journey.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# View Rejected Contacts

Follow these steps in Journey Builder to view a list of contacts that weren’t accepted into a journey.

1. In a running or stopped journey, click **View Event Results** in the entry source column.
2. On the entry results page, click **View Rejected Contacts**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)
    
    Note The View Rejected Contacts link doesn’t appear when all contacts are accepted into the journey.

On the Journey History page, view the list of contacts that didn’t enter the journey, including the reasons they didn't enter.

#### See Also

- [Confirm Journey Entry](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_confirm_journey_entry.htm&release=264.0.0&type=5 "Check Journey Builder Analytics.")