---
schema_version: "1"
id: 07e5cd6aa98633de398e397b1f40d1ce52c513e42886a8d12382a112ae23b007
title: Transactional Send Journeys
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_transactional_send_journeys.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_transactional_send_journeys.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 64ea40c14d5409412a38c28391fb6b6723a11edb58dbba9e0885c919245d1b32
description: Transactional Send journeys enable you to create and manage transactional API messages in the same Journey Builder workspace used to manage Single Send and Multi-Step journeys. This journey type allows non-technical users to configure a Transactional API entry source without assistance from a developer. You can also monitor journey performance, such as error counts and queue depth, from the Journeys Dashboard.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Transactional Send Journeys

Transactional Send journeys enable you to create and manage transactional API messages in the same Journey Builder workspace used to manage Single Send and Multi-Step journeys. This journey type allows non-technical users to configure a Transactional API entry source without assistance from a developer. You can also monitor journey performance, such as error counts and queue depth, from the Journeys Dashboard.

Use a Transactional Send journey to trigger a single message to contacts when they take a specific action. Here are two examples. For more information, see [Get Started with Transactional Messaging API](https://developer.salesforce.com/docs/marketing/marketing-cloud/guide/transactional-messaging-get-started.html).

![Use Case: Services](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_example.png)

Use Case: Services

Renee is the membership renewal manager for a curated beauty products subscription box. She creates a Journey for password resets collaborating with the login development team.

![Use Case: Retail](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_example.png)

Use Case: Retail

Chris is the customer service manager for a large online retailer. They create a journey that sends a confirmation of a purchase when a customer places an order. Because they have Event Notification Service enabled, they receive a notification if a message bounces.

- **[Create a Transactional Send Journey](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_create_transactional_journey.htm&release=264.0.0&type=5)**  
    Use the Transactional Send feature in Journey Builder to create messages triggered by the Transactional Send API
- **[Clear a Transactional Send Journey Queue](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_clear_transactional_journey_queue.htm&release=264.0.0&type=5)**  
    You can clear a Transactional Send Journey queue when messages in a paused or errored journey are outdated and no longer eligible for delivery.
- **[Update an Email Activity in a Transactional Send Journey](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_update_email_in_transactional_send.htm&release=264.0.0&type=5)**  
    Follow these steps to update an email message in a Transactional Send Journey.

#### See Also

- [Event Notification Service](https://help.salesforce.com/s/articleView?id=mktg.mc_overview_ens.htm&language=en_US)