---
schema_version: "1"
id: fca89bb20ffbeb0941e89ef70cf8a8e7fb2e52c1c70fe29d5bdccd6a02ca0f6c
title: Create a Task Activity in Journey Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_task_activity_sales_service_create.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_task_activity_sales_service_create.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 154ea60bbf3886426861165af0eaad3f7ad2b987aed0550574eb7c5dfda2157f
description: Configure a Sales and Service Cloud activity in Journey Builder.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Create a Task Activity in Journey Builder

Configure a Sales and Service Cloud activity in Journey Builder.

1. Click**Create New** or select a record to update during the journey.
2. Map the object fields using Marketing Cloud Engagement attributes and Sales and Service Cloud fields.
    
    Special Fields for Mapping   
    | Field | Required, Recommended, or Optional | Description |
    | --- | --- | --- |
    | Priority | Required | This Task field must be assigned when creating a record. |
    | Status | Required | This Task field must be assigned when creating a record. |
    | Assigned to ID | Recommended | This field designates who to assign the task to. Selecting System User assigns the task to the Salesforce System user that is set up during the Marketing Cloud Connect integration. To map to the owner of a specific task, use the Owner ID from the event. If this field isn’t mapped, it defaults to the System User. |
    | Name ID | Recommended | This field associates a task with a contact or lead. Map to the **Lead ID** or **Contact ID** to select the correct record. Map to **Person in the Journey** for a quick configuration. |
    | Related to ID | Optional | This field associates a task with numerous object records such as case, account, order, or campaign. |
    | Subject | Recommended | This field describes the task. |
3. Optionally, enter a name, and then save.