---
schema_version: "1"
id: ef5c07ffde793088cec0496a33d92c0adaebf4440257b2527d8b29b671ee5c45
title: Stop a Journey
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_stop_journey.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_stop_journey.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 26b6d38ebb449c7fae5f0f293cc28584018c0e13913da4f4224c265530fccd7b
description: Stop a customer journey in Journey Builder.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Stop a Journey

Stop a customer journey in Journey Builder.

When you stop a journey the flow of activities ends and ejects all contacts. Ejected contacts can’t be readmitted into the journey at the point where the journey stopped. Add ejected contacts to the Event Source data extension again to enter a new version.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note If an In-App Message is sent but not yet displayed, stopping the journey isn’t guaranteed to cancel the message display. On the next app open, Marketing Cloud Engagement syncs with the MobilePush SDK and tells it to forget the message. If the message is set to display immediately upon app open, the user sees the message if the sync hasn’t completed. When you stop a journey, it enters a Finishing status. During this time, contacts can continue to enter the journey for up to 10 minutes.

1. Open the journey.
2. Click **Stop**.

When you stop a journey, it enters a Finishing status. During this time, contacts may continue to enter the journey for up to 10 minutes.