---
schema_version: "1"
id: 5bd71eb78c344a8f1cc904041e7ce30f6e1ad6e4612bb28c5b66d2385ee46ebd
title: Pause and Resume a Transactional Send Journey
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_pause_resume_transactional_journey.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_pause_resume_transactional_journey.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 72d73b123074cdbe7004679cde22407ce54cba2c7e69da87447d03970262023d
description: Pause and resume a Transactional Send journey in Journey Builder.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Pause and Resume a Transactional Send Journey

Pause and resume a Transactional Send journey in Journey Builder.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note Enable the Activate/Stop/Pause/Resume/Send/Schedule permission to the user’s Journey Builder Role to use this feature.

For more details about the permissions granted with user roles in Journey Builder, see [Journey Builder Roles](https://help.salesforce.com/s/articleView?id=mktg.mc_overview_journey_builder_roles.htm&language=en_US) and [Marketing Cloud Engagement Roles](https://help.salesforce.com/s/articleView?id=mktg.mc_overview_marketing_cloud_roles.htm&language=en_US).

1. Navigate to and click the running journey.
2. Click **Pause**, then click **Pause** again.
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_tip.png)
    
    Tip To view the age of the oldest message in the queue, hover over the number in the queue in the Transactional dashboard.
3. Fix or update the message content or activity settings
4. Click **Resume**.
    
    To confirm that the journey has resumed, return to the Journeys Dashboard, locate the journey, and check the queue.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)
    
    Note Messages queued longer than three days aren’t delivered after the journey resumes. Contacts queued longer than three days are set to Not Sent.